Two social exchanges and service personnel’s internal service behavioural intention at international tourism hotels

Data publikacji: 30 mar 2017

Zakres stron: 146 - 155

Otrzymano: 20 lis 2015

Przyjęty: 05 maj 2016

DOI: https://doi.org/10.1515/ejthr-2016-0017

Słowa kluczowe

Social Exchange, Theory of Planned Behaviour, Internal Service Behavioural Intention, Hospitality Industry

© 2016 Wen-Jung Chen, published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.