Asymmetric and Nonlinear Impact of Attribute-Level Performance on Overall Customer Satisfaction in the Context of Car Servicing of Four European Automotive Brands in Slovenia
e
03 apr 2012
INFORMAZIONI SU QUESTO ARTICOLO
Pubblicato online: 03 apr 2012
Pagine: 75 - 86
DOI: https://doi.org/10.2478/v10051-012-0008-2
Parole chiave
This content is open access.
Ažman, Slavko
Gomišček, Boštjan