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Psychometric Validation of an Instrument for Measuring Patient Experiences with Outpatient Healthcare

Gregor Sočan

Gregor Sočan

University of Ljubljana, Department of PsychologyLjubljana, Slovenia
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Sočan, Gregor
, 
Dolf De Boer

Dolf De Boer

Netherlands Institute for Health Services ResearchUtrecht, The Netherlands
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De Boer, Dolf
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Eva Murko

Eva Murko

National Institute of Public HealthLjubljana, Slovenia
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Murko, Eva
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Marcel Kralj

Marcel Kralj

National Institute of Public HealthLjubljana, Slovenia
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Kralj, Marcel
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Nina Ropret

Nina Ropret

National Institute of Public HealthLjubljana, Slovenia
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Ropret, Nina
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Metka Zaletel

Metka Zaletel

National Institute of Public HealthLjubljana, Slovenia
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Zaletel, Metka
  
Jun 13, 2023
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Article Category: Original scientific article
Published Online: Jun 13, 2023
Page range: 153 - 161
Received: Sep 06, 2022
Accepted: May 11, 2023
DOI: https://doi.org/10.2478/sjph-2023-0021
Keywords
© 2023 Gregor Sočan et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Figure 1.

Standardized factor loadings (circles) with 95% confidence intervals (lines). Left: doctor’s work; right: nurses’ work.
Standardized factor loadings (circles) with 95% confidence intervals (lines). Left: doctor’s work; right: nurses’ work.

Figure 2.

Person-item maps for the doctor’s work scale (above) and the nurses’ work scale (below).Legend: Numbered circles indicate transition points where the two adjacent categories are equally likely to be chosen.
Person-item maps for the doctor’s work scale (above) and the nurses’ work scale (below).Legend: Numbered circles indicate transition points where the two adjacent categories are equally likely to be chosen.

Figure 3.

Category scale values for the optimally scaled item responses.Legend: Symbols denote the scale values of subsequent categories: o = “not at all” … x = “yes, certainly”.
Category scale values for the optimally scaled item responses.Legend: Symbols denote the scale values of subsequent categories: o = “not at all” … x = “yes, certainly”.

Frequencies and percentages of item responses_

Item* n M Mtrim Mdn SD Min Max Skewness Kurtosis
doctor’s work 3002 33.88 34.85 36 3.93 9 36 −2.71 8.33
nurses’ work 5628 11.64 11.91 12 0.98 3 12 −3.72 17.25
general rating 8307 9.35 9.62 10 1.23 0 10 −3.04 12.65
Language:
English
Publication timeframe:
4 times per year
Journal Subjects:
Medicine, Clinical Medicine, Hygiene and Environmental Medicine
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