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Fostering Frontline Employees’ Innovative Service Behavior: The Role of Workplace Friendship and Knowledge Sharing Process

Irfan Helmy

Irfan Helmy

Putra Bangsa Economics College, Department of ManagementKebumen, Indonesia
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Helmy, Irfan
, 
Wiwiek Rabiatul Adawiyah

Wiwiek Rabiatul Adawiyah

Jenderal Soedirman University, Faculty of Economics and BusinessPurwokerto, Indonesia
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Adawiyah, Wiwiek Rabiatul
 and 
Harini Abrilia Setyawati

Harini Abrilia Setyawati

Putra Bangsa Economics College, Department of ManagementKebumen, Indonesia
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Setyawati, Harini Abrilia
  
Sep 02, 2020
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Published Online: Sep 02, 2020
Page range: 185 - 197
Received: Mar 20, 2020
Accepted: Jun 28, 2020
DOI: https://doi.org/10.2478/orga-2020-0012
Keywords
© 2020 Irfan Helmy et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
Language:
English
Publication timeframe:
4 times per year
Journal Subjects:
Business and Economics, Business Management, Management, Organization, Corporate Governance
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