Information and communication technologies (ICT) in Lithuania as well as all over the world have developed rapidly for more than a decade. With the emergence of new forms of distance learning, the availability of learning has increased, offering new learning content design, and learning activities as well as new principles of autonomous individualised learning (Teresevičienė et al., 2008, 2015). During the last 2 decades, the number of educational institutions offering distance learning programmes and courses in Lithuania has increased (Vaičiūnaitė, 2012), but distance education in Lithuanian schools before the COVID-19 pandemic was limited to the implementation of technological solutions (Makarevičienė et al., 2018).
In the context of the COVID-19 pandemic, distance learning has become, no longer a suggestion but a necessity. Distance learning, teleworking and collaboration in digital space became commonplace during the COVID-19 pandemic (Favale et al., 2020). Internet accessibility (Anderson, 2008), teacher preparation and digital skills are crucial for distance learning (Rovai & Downey, 2010), whereas well-designed curricula and continuous improvement are essential for successful teaching and learning online (Dhawan, 2020). Although students’ digital skills in many cases exceed teachers’ digital skills, distance learning requires much more: to be motivated, to be able to organise your learning, to solve problems collaboratively and to critically evaluate the information provided (Osman, 2020).
According to Shete (2020), a variety of teaching strategies used in traditional teaching (lectures, experimentation, discussions, experiential learning, brainstorming, interactive games, etc.) can be used to engage students in teaching and learning activities in virtual learning environments. Case studies in Lithuania have shown that one of the most important learning aims in the COVID-19 pandemic period is to organise learning in such a way that develops students’ problem-solving and creativity skills (Petkevičiūtė & Balčiūnaitienė, 2021). However, educationalists point out that teachers lack not only the knowledge of how to work with virtual learning platforms but also the skills to apply IT in distance education (Bilbokaitė-Skiauterienė, 2021). Students accept these distance learning opportunities, but in many cases, face-to-face teaching is still preferable to distance learning alone (Shete, 2020), mainly due to their willingness to communicate and collaborate.
According to John et al. (2020), there was a lack of interaction and communication between teachers and students during the pandemic. Therefore, teachers claimed that limited physical interaction hampered good communication between teachers and students. Educators reveal that interaction and collaboration are crucial factors in any effective learning process, including distance learning in virtual environments (Chen & Kuo, 2019; Rossi, 2010). Lithuania case studies reveal that the problem of interaction and collaboration (communication with parents, colleagues, and administration) was particularly acute in learning online during the COVID-19 pandemic. Teachers lacked information on how to work in distance education, there was a lack of cooperation and there was a lack of consensus – learning turned into chaos (Bilbokaitė-Skiauterienė, 2021).
A deeper understanding of different interactions and how they occur in the learning process as well as their impact on learning is one of the very common challenges for educators (Yang et al., 2020). The crucial question is: how should distance learning be organised to increase interaction and collaboration?
Anderson (2004, p.49) presents a Model of E-Learning in which interaction is seen as an essential link between learners, teachers and teaching content (Anderson, 2004). With the use of ICT in digital learning environments, interaction becomes a deep and multimedia medium, which is combined with the components of communication and collaboration and self-directed learning (Anderson, 2008).
While there are claims that the Model of E-Learning provides too little advice on how to implement all this in distance learning, it is worth noting that the Anderson Model of E-Learning offers much broader possibilities not only for a deeper understanding of interactions but also for creating new theories based on the interactions of this model (Picciano, 2017; Roberts, 2019).
Based on Anderson’s Model of E-Learning, interactions are defined as follows:
We can find even more about the uniqueness and potential of Anderson’s Model of E-Learning in his speech at the Next Generation Learning Conference 2012 (NGL 2012) «…
So, this study aims to find out how school communities interacted and collaborated during the COVID-19 pandemic and to assess the importance of collaboration in addressing the challenges faced.
In this study, three research questions were put forward:
What interaction types were implemented in Lithuanian schools during the COVID-19 pandemic in distance learning? What culture of collaborative learning prevailed in Lithuanian school communities during distance learning? What synergy of interaction elements appeared in schools during the COVID-19 pandemic?
This qualitative study was used to understand the virtual social world and the importance of interaction in distance learning during the COVID-19 pandemic in Lithuania. The study focuses on social interaction, as well as its expressions, challenges and changes. Three methods were used in this qualitative study: analysis of scientific literature, expert interviews and focus group discussions with the target groups. The interviews with school administration and focus groups with students, teachers and parents were chosen to reveal the experiences, interactions and collaboration in virtual learning environments during distance learning.
The data used in the paper were collected in June– October 2020 and pertain to the period of lockdown in Lithuania from March to June, as well as partly to the September–October period of blended learning, or face-to-face learning that was accompanied by an anticipation of a possible new lockdown. Thus, the study was conducted in three phases.
During the first stage, an analysis of the scientific literature was carried out to identify quality criteria for school activities when traditional schools started implementing distance learning. Interview and focus group questions were formulated according to the selected criteria.
During the second stage, eight Lithuanian schools were selected to participate in the study. The selection of schools was made in a targeted way, considering that the participating schools would have chosen different virtual learning environments or technologies used for distance learning; and that schools would be of different types and sizes as well as from different regions of Lithuania.
The expert semi-structured interviews were organised with representatives of schools’ administration who were directly responsible for the implementation of distance learning during the COVID-19 pandemic in the spring of 2020. Focus group discussions were organised in four focus groups of teachers (36 teachers), two focus groups of senior students (18 students) and two focus groups of parents (18 parents) of younger students.
The information collected during the data collection phase was immediately transcribed, coded and analysed, with a constant return to survey questions and data saturation. The data of the interviewees were coded according to the scheme described in Figure 1.
To answer the main research questions, coding was done by focussing on the interactions presented in Anderson’s Online Learning Model:
During the third stage, data analysis was performed, the synergy of interoperability elements in schools during the pandemic was described and thematic analysis maps were drawn.
The results of the study showed that after the introduction of distance learning during the pandemic, the interaction between teachers was exceptionally active. How this interaction corresponds to the interaction described in the theoretical
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During the urgent introduction of distance education, many courses on distance learning topics were organised for teachers. In multiple virtual meetings with the administration, teachers shared their best experiences. However, research has revealed that most of these events were aimed at improving the emotional state: «…
How this interaction corresponds to the interaction described in the theoretical
During distance learning, teachers used digital textbooks, various online resources, scanned tasks and interactive learning objects, but the research data revealed that the main source of learning remained the traditional textbooks: «…
Teachers believe that learning content should be developed at the national level, and then, in addition to the national content («…
During the pandemic, a large proportion of teachers used YouTube videos to provide teaching content or created their own videos for lessons. For example, dance teachers filmed the lessons themselves and presented the pre-prepared material to the students on their YouTube channel, where the students learned the dance steps: «…
The situation was more complicated in the development of content for the exact and natural sciences. Since the elements of equipment available at homes are typically simple and not really conducive for enabling the performance of sophisticated scientific experiments, the major challenge lay in securing an effective means for facilitating students to actually carry out the required scientific experiments at their homes, by teaching them to use rudimentary tools that would nevertheless result in imparting of the needed scientific knowledge, at the same time encouraging them to take up an active involvement in the learning process. A proven approach is integrated lessons: «…
Interactions and relationships between students and teachers have a significant impact on students’ social, academic and emotional development. How this interaction corresponds to the interaction described in the theoretical
The study found that there were schools where new relationships based on collaboration and mutual trust were developed: «…
When using the traditional teaching method in virtual learning environments, students do not have the opportunity to engage in effective learning or to develop self-employment skills (Chyr et al., 2017). Thus, teacher–student interaction inevitably contributes to the transformation of the teaching and learning process in virtual learning environments. There were schools where teachers became facilitators and moderators: «…
Positive aspects could include self-directed learning, and the promotion of independence: «…
Communication with such students was only fragmentary: «…
The study found that many teachers chose traditional methods for distance learning, emphasising that there are few teaching methods in distance education that would allow students to engage in active activities: «…
Analysis of the study data also revealed that teachers used not only a synchronous teaching method during distance learning to recreate a traditional lesson in digital space using video conferencing tools but also an asynchronous teaching method. However, this method of teaching was mostly used for presenting tasks to students: «…
During the discussions teachers identified a sensitive problem of academic dishonesty in distance education: «…
According to the study data, it can be argued that the teacher in distance learning can be seen as taking the role of the guard who encourages students to turn on cameras and microphones: «…
How this interaction corresponds to the interaction described in the theoretical
Interviews with students revealed that during distance learning, students felt a lack of communication and socialisation: «…
According to students, without motivation to remain ‘academically honest’ is very difficult: «…
‘Academic dishonesty’ is unjustifiable, but let’s look at this phenomenon from the perspective of student– student interaction and try to see the strengths of this phenomenon. Students’ independent activities and cooperation often outperformed teacher-organised activities in distance learning. Students worked closely together to help one another with tasks: «…
During the interviews with teachers, it was emphasised that during distance learning it is difficult or impossible to implement active teaching methods, in addition to the difficulty involved in implementing research activities: «…
Cooperation of teachers, mutual assistance and participation in various training programmes: «…
How this interaction corresponds to the interaction described in the theoretical
Discussions in the focus groups of the students revealed that the distance learning lessons did not differ from the lessons that took place in the traditional classrooms. Teachers used the same slides that they used in traditional classrooms, and a board in the classroom where the teacher wrote was replaced by a virtual whiteboard: «…
The research data revealed that distance learning lessons were dominated by traditional textbooks and exercises: «…
Discussions in the focus groups of the students revealed that there were schools where the ‘send-receive’ or ‘pingpong’ distance learning model to present the learning content prevailed using one of the most primitive methods – email: ‘Teacher sends assignments’ ⟹ ‘student solves and sends to teacher’ ⟹ ‘Teacher evaluates and sends new assignments’: «…
The study revealed that the ‘
The study found that students with high motivation and attitudes to learning were much more successful in overcoming distance learning. Often it was those students who were able to choose different learning content and select the sources of information that are relevant to them today: «…
Distance learning, teleworking and collaboration in digital space became commonplace during the COVID-19 pandemic (Favale et al., 2020). However, it remains unclear whether these practices are truly commonplace in the digital space. We can address this using Anderson’s (2004) Model of E-Learning, in which interaction is seen as an essential link between learners, teachers and teaching content.
Rovai and Downey (2010) a decade ago found that active interaction between teachers (emotional support, sharing of good practice, helping each other), teacher preparation and digital skills are crucial for distance learning and are very important for successful distance learning implementation. According to Bilbokaitė-Skiauterienė and Bilbokaitė (2021), teachers’ lack of IT competencies and knowledge of how to work in virtual learning environments during the pandemic has led to big problems in teaching students remotely. We would like to counter this idea, as our research has shown that teachers have discovered many new ideas and new technologies in collaboration with one another and that their peer support has enabled them to work in virtual learning environments quickly enough. So, we pose the discussion question: is it the lack of IT competencies or the lack of peer-to-peer collaboration in schools that has led to the current problematic situation in education? Of course, if we talk about cooperation with higher state institutions (heads of education departments, representatives of the ministry), we have to agree with the results obtained by the researchers that there was very little help in this area, and the help itself was based on shifting the responsibility to schools and teachers, noting that the management recommends that the teachers should agree with the parents on the ways of educating their children that are acceptable to them (Bilbokaitė-Skiauterienė & Bilbokaitė, 2021). This trend may also be due to a lack of preparation.
The research of Makarevičienė et al. (2018) reveals that distance education in Lithuanian schools is usually limited to the implementation of technological solutions. This phenomenon is likely to be a consequence of convenient, low-challenge activities in traditional classrooms and a desire to move the traditional teaching model into a virtual environment. The results of our research confirm this, and we can argue that ‘
This is confirmed by one of the most frequently highlighted problems – the lack of live streaming and the lack of interaction with students. It is pointed out that nothing can replace live, natural communication and contact with a child (Bilbokaitė-Skiauterienė & Bilbokaitė, 2021). The results of our study confirm this statement, but it is worth raising another question to the discussion: what have we done to make the interaction different? Can a live streaming ‘talking head’ stimulate students to discuss, solve problems collaboratively, to act as a team? This question is also raised by other researchers who argue that problem-solving and creativity skills are necessary activities to be developed both during pandemic times as well as times characterised by any other crisis (Petkevičiūtė & Balčiūnaitienė, 2021). It is a good idea to implement Dewey’s concept of learning in virtual learning environments (Dewey, 2018). However, our research reveals that teachers are more guided by the manifestations of control, punishment and discipline criticised by Foucault (1977) – the all-knowing teacher, drills, checklists, standardised tests, achievement checks, diagnostic exams and the ‘local’ punishments of grades and notes. This is confirmed by the problem of distance education, which is identified as ‘the lack of streaming of training’ (Petkevičiūtė & Balčiūnaitienė, 2021). Our study shows that students’ desire just to listen and watch is not the only problem with distance education. Another important aspect is the use of testing tools and the ‘punishment mechanism’ created by teachers, which are very prominent in distance education. Punishment in distance education has itself become ‘forced interest’, while the problem of teachers’ ‘forced’ use of video cameras in distance education has become more akin to a panopticon. The results of our study showed that these factors were the ones that contributed to the ‘academic dishonesty’ of students.
We agree with Petkevičiūtė and Balčiūnaitienė (2021) that unless we change our approach, virtual learning environments will continue to face challenges in creatively implementing new ideas and enabling students’ self-expression, which includes creative and critical thinking, flexibility, and self-discipline as well as problem-solving skills in coming up with original solutions. Based on the results of our study, we can extend this idea and say that collaboration, interaction, and creative and critical thinking as well as deep understanding are essential for successful teaching and learning online. Distance learning requires much more: to be motivated, to be able to organise your learning, to solve problems collaboratively and to critically evaluate the information provided (Osman, 2020).
So, the question is, which elearning model to choose? Picciano (2017) and Roberts (2019) emphasise that the Anderson (2004) Model of E-Learning offers broad possibilities. And we strongly agree that this elearning model allows for a deeper understanding of interactions and encourages the creation of new theories based on the interactions described in this model. Our study showed that these factors are very important for successful elearning implementation. According to the inferences drawn in the study of Yang et al. (2020), a deep understanding of different interactions and how they occur in the learning process as well as their impact on learning is one of the biggest challenges that educators face. And the challenge for scientists is to find new ways, to create or adapt elearning models so that a variety of interactions can be visible, effective and inclusive in the learning process.
Based on the results of the study, we can say that the use of Anderson’s E-Learning model to assess interaction and collaboration in virtual learning environments is one of the proven strategies to provide a deep insight into interaction from different perspectives.
The findings of the study revealed that to become innovators in their field and an active learning community capable of acting and solving problems in crisis situations, exceptional teacher–teacher, teacher– student and student–student interactions are essential. New relationships built on cooperation and mutual trust have a positive impact on the emotional microclimate, which not only fosters trust between students and a teacher but also the teacher’s satisfaction in building relationships that help get to know the students better. Only in an emotionally ‘healthy’ environment can individuals who support each other and share a variety of information achieve maximum results. Team learning and collaborative decision-making within the school community help solve even the most complex problems.
To achieve educationally impactful teacher–content, student–content and student–student interactions, we must move from a teaching paradigm to a learning paradigm – from the direct ‘transfer of knowledge’ to the ‘construction and creation of knowledge through collaboration’. If project-based, research-based and creative tasks are very rare in distance education, and if teachers tend to focus more on the various exams, tests and template assignments and the successful completion of these by students, all the most important elements of learning will be overshadowed by the control mechanism, and will become a major global problem – ‘academic dishonesty’ of students.
The application of ‘traditional’ teaching strategies in virtual learning environments and the combination of the teacher’s role of ‘controlling and disciplining’ the students are destroying students’ motivation and freezing critical and creative thinking. Thus, meaningless learning activities and content that are not relevant to life, lack of communication and socialisation, and absence of opportunities for collaborative learning, exploration and knowledge creation in virtual learning environments are a waste of precious and already scarce time.
This study was carried out in Lithuanian schools, and while the results are broadly in line with those of other researchers, it would be biased to draw universal conclusions about the general state of education during a pandemic. This is primarily due to the countries’ different technological capabilities, the digital literacy of teachers and students, and their different approaches to learning paradigms. To objectively assess the state of education, the methodology used in the study should be replicated in other countries. A common understanding of the interactions is necessary to maximise objectivity.
In any case, the application of Anderson’s E-Learning model is an excellent strategy not only for assessing interaction and collaboration in distance learning but also for planning the learning process in virtual learning environments. Anderson’s E-Learning model offers teachers the opportunity to rethink their philosophical approach to learning in the 21st century and the skills needed by modern people. For educationalists, the elearning model can provide new ideas for developing new tools, new learning theories, and their implementation in virtual learning environments. The reflections presented in the study can be an incentive to prepare now for the next unknown crisis.