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Social Media Customer Relationship Management and Business Performance: Empirical Evidence from an Emerging Market

Hatice Dogan-Sudas

Hatice Dogan-Sudas

The Faculty of Economics and Administrative Sciences, Cukurova UniversityTurkey
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Dogan-Sudas, Hatice
, 
Ali Kara

Ali Kara

Penn State University York CampusUSA
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Kara, Ali
, 
Serap Cabuk

Serap Cabuk

The Faculty of Economics and Administrative Sciences, Cukurova UniversityTurkey
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Cabuk, Serap
 and 
Kadir Kaya

Kadir Kaya

Cukurova UniversityAdana, Turkey
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Kaya, Kadir
  
Oct 08, 2022
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Published Online: Oct 08, 2022
Page range: 90 - 107
DOI: https://doi.org/10.2478/sbe-2022-0027
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© 2022 Hatice Dogan-Sudas et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
Dogan-Sudas, Hatice
The Faculty of Economics and Administrative Sciences, Cukurova UniversityTurkey
Kara, Ali
Penn State University York CampusUSA
Cabuk, Serap
The Faculty of Economics and Administrative Sciences, Cukurova UniversityTurkey
Kaya, Kadir
Cukurova UniversityAdana, Turkey
Language:
English
Publication timeframe:
3 times per year
Journal Subjects:
Business and Economics, Business Management, Management Accounting, Financial Controlling, Cost Calculation, Investment, Management, Organization, Corporate Governance, Business Development, Change Management, Cooperation, Entrepreneurship
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