Open Access

The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation

Marjeta Ramovš

Ramovš, Marjeta

and

Borut Milfelner

Milfelner, Borut

Jun 30, 2023

The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation's Cover Image

Naše gospodarstvo/Our economy

Volume 69 (2023): Issue 2 (June 2023)

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Published Online: Jun 30, 2023

Page range: 29 - 40

Received: Apr 01, 2022

Accepted: May 01, 2023

DOI: https://doi.org/10.2478/ngoe-2023-0009

Keywords
Customer satisfaction, Organizational reputation, Service delivery, Perceived service quality, Educational service quality

© 2023 Marjeta Ramovš et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Ramovš, Marjeta

Ljudska univerza Slovenska BistricaSlovenia

Milfelner, Borut

University of Maribor, Faculty of Economics and BusinessMaribor, Slovenia

Language:: English

Publication timeframe:: 4 times per year
Journal Subjects:: Business and Economics, Political Economics, Economic Policy, Business Management, Management, Organization, Corporate Governance, Mathematics and Statistics for Economists, Statitistics

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