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Naše gospodarstvo/Our economy
Volume 69 (2023): Issue 2 (June 2023)
Open Access
The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation
Marjeta Ramovš
Marjeta Ramovš
Ljudska univerza Slovenska Bistrica
Slovenia
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Ramovš, Marjeta
and
Borut Milfelner
Borut Milfelner
University of Maribor, Faculty of Economics and Business
Maribor, Slovenia
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Milfelner, Borut
Jun 30, 2023
Naše gospodarstvo/Our economy
Volume 69 (2023): Issue 2 (June 2023)
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Published Online:
Jun 30, 2023
Page range:
29 - 40
Received:
Apr 01, 2022
Accepted:
May 01, 2023
DOI:
https://doi.org/10.2478/ngoe-2023-0009
Keywords
Customer satisfaction
,
Organizational reputation
,
Service delivery
,
Perceived service quality
,
Educational service quality
© 2023 Marjeta Ramovš et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
