Open Access

Improving the Service with the Servqual Method

Katarzyna Midor

Katarzyna Midor

Silesian University of Technology
Search for this author on
Sciendo|Google Scholar
Midor, Katarzyna
 and 
Marian Kučera

Marian Kučera

Technical University in Zvolen
Search for this author on
Sciendo|Google Scholar
Kučera, Marian
  
Jan 19, 2018
Improving the Service with the Servqual Method's Cover Image
About this article
Previous Article
Next Article
Cite
Download Cover
Published Online: Jan 19, 2018
Page range: 60 - 65
Received: Jul 01, 2017
Accepted: Oct 01, 2017
DOI: https://doi.org/10.2478/mspe-2018-0010
Keywords
© 2018 Katarzyna Midor et al., published by De Gruyter Open
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
Midor, Katarzyna
Silesian University of Technology
Kučera, Marian
Technical University in Zvolen
Language:
English
Publication timeframe:
4 times per year
Journal Subjects:
Business and Economics, Business Management, Management Accounting, Financial Controlling, Cost Calculation, Investment, Engineering, Mechanical Engineering, Production Technology, Tools and Methods, Process Engineering and Industrial Engineering
Journal RSS Feed