Improving the Service with the Servqual Method

Publicado en línea: 19 ene 2018

Páginas: 60 - 65

Recibido: 01 jul 2017

Aceptado: 01 oct 2017

DOI: https://doi.org/10.2478/mspe-2018-0010

Palabras clave

improvement, service, quality, Servqual method, pharmaceutical wholesaler

© 2018 Katarzyna Midor et al., published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.