1. bookVolume 12 (2021): Issue 1 (May 2021)
Journal Details
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Journal
First Published
16 Apr 2017
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1 time per year
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English
access type Open Access

Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models

Published Online: 28 Jun 2021
Page range: 135 - 146
Received: 06 Jan 2021
Accepted: 19 Feb 2021
Journal Details
License
Format
Journal
First Published
16 Apr 2017
Publication timeframe
1 time per year
Languages
English
Abstract

This paper is focused on solving the evaluation and selection of 3PL’s by applying multi-criteria decision-making methods. Nigerian Breweries, Nigerian Bottling Company (NBC), AG Leventis, Kobo logistics, and Flour Mills of Nigeria (FMN) were understudied. The main criteria on which evaluation is based were established: Cost, Service level, Financial Capability, Reputation and Long-term relationship. A combination of two quantitative models was adopted in the study. Relevant data were collected through an oral interview with managers and key decision-makers at the companies. SWARA was first applied to the collated data to determine the relative weights of the criteria. Afterwards, the TOPSIS was applied to the weights developed using SWARA and on the performance of the selected service providers. After the analysis, the best service provider was identified as supplier 2 while the worst was supplier 5.

Keywords

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