The Theory and Practice of Testing the Quality of Outsourcing Services in the Automotive Industry

Published Online: Dec 17, 2021

Page range: 63 - 76

Received: Aug 22, 2021

Accepted: Sep 15, 2021

DOI: https://doi.org/10.2478/cqpi-2021-0007

Keywords

service quality study, automotive, customer satisfaction

© 2021 Jakub Cieśla, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.