The Theory and Practice of Testing the Quality of Outsourcing Services in the Automotive Industry

Pubblicato online: 17 dic 2021

Pagine: 63 - 76

Ricevuto: 22 ago 2021

Accettato: 15 set 2021

DOI: https://doi.org/10.2478/cqpi-2021-0007

Parole chiave

service quality study, automotive, customer satisfaction

© 2021 Jakub Cieśla, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.