The Theory and Practice of Testing the Quality of Outsourcing Services in the Automotive Industry

Publicado en línea: 17 dic 2021

Páginas: 63 - 76

Recibido: 22 ago 2021

Aceptado: 15 sept 2021

DOI: https://doi.org/10.2478/cqpi-2021-0007

Palabras clave

service quality study, automotive, customer satisfaction

© 2021 Jakub Cieśla, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.