Conditions | Me | SD | |
---|---|---|---|
Efficient use of market information | 2.2 | 2 | 0.4 |
Efficient acquisition of new financial resources (external financing) | 2.9 | 2 | 0.2 |
Efficient anticipation of market trends | 2.6 | 3 | 0.7 |
Efficient implementation of process innovations | 3.8 | 3 | 1.0 |
Efficient acquisition of new customers | 4.1 | 4 | 0.9 |
Efficient building of customer loyalty | 3.7 | 3 | 0.6 |
Efficient change implementation and management | 4.8 | 4 | 0.8 |
Efficient anticipation of market failures | 2.4 | 2 | 0.6 |
Decreased (%) | Remained stable (%) | Increased (%) | ||
---|---|---|---|---|
Efficient use of market information | 19 | 42 | 39 | |
Efficient acquisition of new financial resources (external financing) | 9 | 78 | 13 | |
Efficient anticipation of market trends | 12 | 72 | 16 | |
Efficient implementation of process innovations | 7 | 35 | 58 | |
Efficient acquisition of new customers | 26 | 29 | 45 | |
Efficient building of customer loyalty | 25 | 49 | 26 | |
Efficient change implementation and management | 31 | 37 | 32 | |
Efficient anticipation of market failures | 19 | 69 | 12 | |