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The Link Between Sustainability Reporting and the Core Characteristics of Sustainable Human Resource Management


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A Demonstration of Content Analysis and Scoring

Characteristics of Sustainable HR The Core Aspects YAPI VE KREDİ SCORES
Long-term orientation Identification of the availability of human resources in the future; identification of the needs of the future employees; elimination of the “hire and fire” approach Competent workers with future skills, carrier orientation and planning (Very Exhaustive) 4
Care of employees Health and safety management; work–life balance Work–life balance, Health and Safety Management policies, family violence support mechanisms (Very Exhaustive) 4
Care of environment Evaluating the employee performance according to environment-related criteria; fostering “eco-career”; employee rewarding according to environment-related criteria Not mentioned 0
Profitability Share programs Wage Payment Systems, technical and developmental performance evaluation, bonuses (Exhaustive) 3
Employee participation and social dialogue Different types and forms of participation Employee participation, strong social communication, club activities, worker voluntariness activities (Very Exhaustive) 4
Employee development Job rotation; different training forms and methods; the transfer of experience; focus on future skills and employability Future skills and employability, job rotation, apprenticeship and job training, talent management policies and programs, education academy, worker satisfaction (Very Exhaustive) 4
External partnership Cooperation with education system; partnership with all external stakeholders Partnership and strong communication with universities, apprenticeship programs, partnership with all external stakeholders (Very Exhaustive) 4
Flexibility Flexible working arrangements; job rotation Flexibility and job rotation (Limited) 2
Compliance beyond labour regulations Involves employee representatives in many decision-making processes beyond those for which worker participation is a statutory requirement; financial and nonfinancial support Participatory management, integrating the personnel in decision-making processes through a Bank-Labour Union Common Board Mechanism(Exhaustive) 3
Employee cooperation Teamwork; good relationships of managers and employees Strong internal communication, consultancy mechanism, HR Support Call Centre, Digital Internal Communications Platforms (Very Exhaustive) 4
Fairness and equality Fostering diversity; respectful relationships; fairness as regards as remuneration, career Freedom, respect, fairness, transparency and trust-based culture, opportunity of equality, diversity, Female Labour Force Statistics (Very Frequent) 4
TOTAL SCORE 36

Scores Achieved from Core Characteristics of Sustainable HR

NAME OF THE BANK TOTAL SCORES CLASSIFIED SCORES
PEOPLE-ORIENTED SCORES PROCESS-ORIENTED SCORES
YAPI VE KREDI 36 23 13
HALKBANK 29 17 12
VAKIFBANK 25 14 11
AKBANK 22 15 7
GARANTİ BBVA 20 15 5
İŞ BANKASI 19 14 5
ŞEKERBANK 9 4 5

Content Analysis Details of Şekerbank

Characteristics of Sustainable of HR The Core Aspects ŞEKERBANK SCORES
Long-term orientation Identification of the availability of human resources in the future; identification of the needs of the future employees; elimination of the “hire and fire” approach Not mentioned 0
Care of employees Health and safety management; work–life balance Occupational Health and Safety (Very Limited) 1
Care of environment Evaluating the employee performance according to environment-related criteria; fostering “eco-career”; employee rewarding according to environment-related criteria ScoreCard, Environment-related project (Very limited) 1
Profitability Share programs Not mentioned 0
Employee participation and social dialogue Different types and forms of participation Cooperation with nongovernmental organisations (Very limited) 1
Employee development Job rotation; different training forms and methods; the transfer of experience; focus on future skills and employability Training and Development, remote learning (Limited) 2
External partnership Cooperation with education system; partnership with all external stakeholders Cooperation with nongovernmental organisations (Very Limited) 1
Flexibility Flexible working arrangements; job rotation Flexible working hours (Very Limited) 1
Compliance beyond labour regulations Involves employee representatives in many decision-making processes beyond those for which worker participation is a statutory requirement; financial and nonfinancial support %40 unionised employees (Very Limited) 1
Employee cooperation Teamwork; good relationships of managers and employees Not mentioned 0
Fairness and equality Fostering diversity; respectful relationships; fair remuneration, career Equal opportunity principles (Very Limited) 1

HR Activities and HR Orientations

PROCESS ORIENTATION PEOPLE ORIENTATION
Recruitment and staffing Employee well-being
Performance management Safety
Compensation and benefits Psychological status
Talent management and development Job satisfaction
Training and development Coping with stress
Leadership development Health conditions
Communication Work–life balance

Integrated Structure for Sustainable HR Characteristics and HR Orientation Dimensions (Classification of Characteristics Based on HR Orientations)

PROCESS-ORIENTED SUSTAINABLE HR CHARACTERISTICS PEOPLE-ORIENTED SUSTAINABLE HR CHARACTERISTICS
Care of environment Long-term orientation
Profitability Care of employees (safety and health)
Employee development Employee participation
External partnership Compliance beyond labour regulations
Flexibility Employee cooperation
Fairness and equality

Scores Achieved by Banks from Each Characteristic

Characteristics of Sustainable HRM SCORES
Long-term orientation 17
Care of employees 18
Care of environment 5
Profitability 13
Employee participation and social dialogue 17
Employee development 20
External partnership 16
Flexibility 4
Compliance beyond labour regulations 16
Employee cooperation 16
Fairness and equality 18

Scoring System of Core Sustainable HR Characteristics

SCORES LEVELS EXPLANATIONS
0 Not mentioned Core aspects are not included
1 Very limited Core aspects are poorly included
2 Limited Core aspects are included by some quantitative data only, such as statistics or tables
3 Exhaustive Core aspects are included as detailed descriptions, graphs, statistics under most of the headings
4 Very exhaustive Nearly all different types of core aspects are well reported, explicitly expressed, and very well detailed under different headings