[
Adanir, G. A., Muhametjanova, G., Celikbag, M. A., Omuraliev, A., Ismailova, R. (2020). Learners’ preferences for online resources, activities, and communication tools: A comparative study of Turkey and Kyrgyzstan. E-Learning and Digital Media, 17(2), pp. 148–166. https://doi.org/10.1177/2042753019899713.
]Search in Google Scholar
[
Al-Asfour, A. (2012). Examining student satisfaction of online statistics courses. Journal of College Teaching and Learning (TLC), 9(1), pp. 33–38. https://doi.org/10.19030/tlc.v9i1.6764.
]Search in Google Scholar
[
Al-Fraihat, D., Joy, M., Masa’deh, R., Sinclair, J. (2020). Evaluating e-learning systems success: An empirical study. Computers in Human Behavior, 102, pp. 67–86. https://doi.org/10.1016/j.chb.2019.08.004.
]Search in Google Scholar
[
Annamdevula, S., Bellamkonda, R. S. (2016). The effects of service quality on student loyalty: the mediating role of student satisfaction. Journal of Modelling in Management, 11(2), pp. 446–462. https://doi.org/10.1108/JM2-04-2014-0031.
]Search in Google Scholar
[
Baldwin, S. J., Ching, Y. H., Friesen, N. (2018). Online course design and development among college and university instructors: An analysis using grounded theory. Online Learning, 22(2), pp. 157–171. https://doi.org/10.24059/olj.v22i2.1212.
]Search in Google Scholar
[
Ciftcia, S., Gune, E., Ustunda, M. (2010). Attitudes of distance education students towards web based learning – a case study. Procedia Social and Behavioral Sciences, 2(2), pp. 2393–2396. https://doi.org/10.1016/J.SBSPRO.2010.03.343.
]Search in Google Scholar
[
Dagiene, V., Jasute, E., Navickiene, V., Butkiene, R., Gudoniene, D. (2022). Opportunities, quality factors, and required changes during the pandemic based on higher education leaders’ perspective. Sustainability, 14, 1933. https://doi.org/10.3390/su14031933.
]Search in Google Scholar
[
Disman, M. (2018). How to create a knowledge in sociology (in Czech). Karolinum, Prague, CZ. 372 p.
]Search in Google Scholar
[
Dlamini, R., Ndzinisa, N. (2020). Universities trailing behind: Unquestioned epistemological foundations constraining the transition to online instructional delivery and learning. South African Journal of Higher Education, 34(6), pp. 52–64. https://doi.org/10.20853/34-6-4073.
]Search in Google Scholar
[
Doña-Toledo, L., Luque-Martínez, T., Del Barrio-García, S. (2017). Antecedents and consequences of university perceived value, according to graduates: the moderating role of higher education involvement. International Review on Public and Nonprofit Marketing, 14(4), pp. 535–565. https://doi.org/10.1007/s12208-017-0186-y.
]Search in Google Scholar
[
Dumulescu, D., Pop-Păcurar, I., Necula, C. V. (2021). Learning design for future higher education – Insights from the time of COVID-19. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.647948.
]Search in Google Scholar
[
Fidalgo, P., Kulyk, T., Lencastre, J. A. (2020). Students’ perceptions on distance education: A multinational study. International Journal of Educational Technology in Higher Education, 17(18). https://doi.org/10.1186/s41239-020-00194-2.
]Search in Google Scholar
[
Gruber, T., Fur, S., Voss, R., Gläser-Zikuda, M. (2010). Examining student satisfaction with higher education services: using a new measurement tool. International Journal of Public Sector Management, 23(2), pp. 105–123. https://doi.org/10.1108/09513551011022474.
]Search in Google Scholar
[
Heilporn, G., Desrochers, M. E. (2020). Students’ learning support and perceptions in an online mathematics course in a business faculty. The Canadian Journal for the Scholarship of Teaching and Learning, 11(1). https://doi.org/10.5206/cjsotl-rcacea.2020.1.10825.
]Search in Google Scholar
[
Hendl, J. (2016). Kvalitativní výzkum. Základní teorie, metody a aplikace. Praha: Portál.
]Search in Google Scholar
[
Hossain, M. A., Hossain, M. M., Chowdhury, T. H. (2018). Understanding the success of private universities: an empirical investigation from graduates’ perspective. International Journal of Quality and Reliability Management, 35(1), pp. 145–162. https://doi.org/10.1108/IJQRM-02-2015-0031.
]Search in Google Scholar
[
Iqbal, S. A., Ashiq, M., Rehman, S. U., Rashid, S., Tayyab, N. (2022). Students’ perceptions and experiences of online education in Pakistani universities and higher education institutes during COVID-19. Education Sciences, 12(3), 166. https://doi.org/10.3390/educsci-12030166.
]Search in Google Scholar
[
Istijanto (2021). The effects of perceived quality differences between the traditional classroom and online distance learning on student satisfaction: evidence from COVID-19 pandemic in Indonesia. Quality Assurance in Education, 29(4), pp. 477–490. https://doi.org/10.1108/QAE-08-2020-0098.
]Search in Google Scholar
[
Ke, C.-K., Liu, K.-P., Chen, W.-C. (2013). Building a smart e-portfolio platform for optimal e-learning objects acquisition. Mathematical Problems in Engineering, 2013, pp. 1–8. https://doi.org/10.1155/2013/896027.
]Search in Google Scholar
[
Kibaru, F. (2018). Supporting faculty to face challenges in design and delivery of quality courses in virtual learning environments. Turkish Online Journal of Distance Education, 19(4), pp. 176–197. https://doi.org/10.17718/tojde.471915.
]Search in Google Scholar
[
Konstantinidou, A., Nisiforou, E. A. (2022). Assuring the quality of online learning in higher education: Adaptations in design and implementation. Australasian Journal of Educational Technology, 38(4), pp. 127–142. https://doi.org/10.14742/ajet.7910.
]Search in Google Scholar
[
Kruszewska, A., Nazaruk, S., Szewszyk, K. (2020). Polish teachers of early education in the face of distance learning during the COVID-19 pandemic – the difficulties experienced and suggestions for the future. International Journal of Primary, Elementary and Early Years Education, 50(3), pp. 304–315. https://doi.org/10.1080/03004279.2020.1849346.
]Search in Google Scholar
[
Layco, E. P., Manalese, R. P., Villanueva, L. S. (2022). Learning style preferences, academic satisfaction, and performance in online distance learning in tertiary education under the new normal D. International Journal of Early Childhood Special Education (INT-JECSE), 14(3). https://www.researchgate.net/publication/361312429.
]Search in Google Scholar
[
Lee, J., Song, H. D., Hong, A. J. (2019). Exploring factors, and indicators for measuring students’ sustainable engagement in e-learning. Sustainability, 11(4), 985. https://doi.org/10.3390/su11040985.
]Search in Google Scholar
[
Linnes, C., Ronzoni, G., Agrusa, J., Lema, J. (2022). Emergency remote education and its impact on higher education: A temporary or permanent shift in instruction? Education Sciences, 12(10), 721. https://doi.org/10.3390/educsci12100721.
]Search in Google Scholar
[
Liu, Z.-Y., Lomovtseva, N., Korobeynikova, E. (2020). Online learning platforms: Reconstructing modern higher education. International Journal of Emerging Technologies in Learning, 15(13). https://doi.org/10.3991/ijet.v15i13.14645.
]Search in Google Scholar
[
Mattah, P. A. D., Kwarteng, A. J., Mensah, J. (2018). Indicators of service quality and satisfaction among graduating students of a higher education institution (HEI) in Ghana. Higher Education Evaluation and Development, 12(1), pp. 36–52. https://doi.org/10.1108/HEED-10-2017-0006.
]Search in Google Scholar
[
Murphy, S. A. (2011). Info pro: Adopting tools from the world of business consulting: a successful servicescape encourages consumer-staff interaction and makes everyone’s tasks easier. American Libraries, 42(1/2), pp. 36–39.
]Search in Google Scholar
[
Ng, H. Z., Baharom, S. S. (2018). An analysis on adult learners’ satisfaction in online education programmes. International Journal of Interactive Mobile Technologies, 12(7). https://doi.org/10.3991/ijim.v12i7.9665.
]Search in Google Scholar
[
Nisiforou, E. A., Kosmas, P., Vrasidas, C. (2021). Emergency remote teaching during COVID-19 pandemic: Lessons learned from Cyprus. Educational Media International, 58(2), pp. 215–221. https://doi.org/10.1080/09523987.2021.1930484.
]Search in Google Scholar
[
Peytcheva-Forsyth, R., Yovkova, B., Aleksieva, L. (2018). Factors affecting students’ attitudes towards online learning – the case of Sofia University. AIP Conference Proceedings. https://doi.org/10.1063/1.5082043.
]Search in Google Scholar
[
Sharabati, A. A. A., Alhileh, M. M., Abusaimeh, H. (2019). Effect of service quality on graduates’ satisfaction. Quality Assurance in Education, 27(3), pp. 320–337. https://doi.org/10.1108/QAE-04-2018-0035.
]Search in Google Scholar
[
Shonfeld, M. (2021). Factors affecting student-teacher satisfaction with a multi-college online collaborative course. Australasian Journal of Educational Technology, 37(6). https://doi.org/10.14742/ajet.6073.
]Search in Google Scholar
[
Swan, C. (2017). Personalised learning: Understandings and effectiveness in practice. Journal of Initial Teacher Inquiry, 3, pp. 3–6. https://doi.org/10.26021/834.
]Search in Google Scholar
[
Teeroovengadum, V., Kamalanabhan, T. J., Seebaluck, A. K. (2016). Measuring service quality in higher education: development of a hierarchical model (HESQUAL). Quality Assurance in Education, 24(2), pp. 244–258. https://doi.org/10.1108/QAE-06-2014-0028.
]Search in Google Scholar
[
Trespalacios, J., Lowenthal, P. L. (2019). What do they really like? An investigation of students’ perceptions of their coursework in a fully online educational. Australasian Journal of Educational Technology, 35(5). https://doi.org/10.14742/ajet.4364.
]Search in Google Scholar
[
Van Wart, M., Ni, A., Medina, P., Canelon, J., Kordrostami, M., Zhang, J., Liu, Y. (2020). Integrating students’ perspectives about online learning: A hierarchy of factors. International Journal of Educational Technology in Higher Education, 17(53). https://doi.org/10.1186/s41239-020-00229-8.
]Search in Google Scholar
[
Zhang, P., Bhattacharyya, S. (2008). Students’ views of a learning management system: A longitudinal qualitative study. The Communications of the Association for Information Systems, 23(20), pp. 351–375. https://ssrn.com/abstract=2352576.
]Search in Google Scholar
