Proposal of the E-Services Quality Scale – Preliminary Results

Data publikacji: 29 gru 2023

Zakres stron: 160 - 171

Otrzymano: 06 lis 2023

Przyjęty: 06 gru 2023

DOI: https://doi.org/10.2478/czoto-2023-0018

Słowa kluczowe

e-service, service quality, quality scale, attributes

© 2023 Manuela Ingaldi, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.