CSI Index Of Customer’s Satisfaction Applied In The Area Of Public Transport

Data publikacji: 01 wrz 2015

Zakres stron: 141 - 150

DOI: https://doi.org/10.1515/rput-2015-0017

Słowa kluczowe

quality, CSI, public transport, customer satisfaction, provided service, quality criteria, integrated public transport

© Adela Poliaková

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.