Customer Satisfaction and Acceptance of Relationship Marketing Concept: An Exploratory Study in QM Certified Serbian Companies
, e
13 apr 2011
INFORMAZIONI SU QUESTO ARTICOLO
Pubblicato online: 13 apr 2011
Pagine: 32 - 46
DOI: https://doi.org/10.2478/v10051-011-0004-y
Parole chiave
This content is open access.
Ćoćkalo, Dragan
Đorđević, Dejan
Sajfert, Zvonko