<abstract xmlns="http://www.w3.org/1999/xhtml">

<bold>Aim/purpose</bold> – This study aims at investigating the incidence of procedural justice, job satisfaction, and organisational citizenship behaviour (OCB) of employees within small and medium scale enterprises (SMEs) in Nigeria. The main thrust of the study is to provide justification for the possible link between these behavioural factors with a view to establishing their roles in fostering SMEs.
<bold>Design/methodology/approach</bold> – A cross-sectional survey design was employed to elicit information from 1420 employees randomly selected from 71 surveyed companies. The responses from the questionnaire were analysed employing correlation and hierarchical regression analysis.
<bold>Findings</bold> – The result showed a significant relationship between procedural justice, job satisfaction, and OCB after controlling for age and gender. The study, therefore, concludes that procedural justice, job satisfaction and citizenship behaviour of SMEs employees are imperative for the success and ultimate survival of SMEs.
<bold>Research implications/limitations –</bold> Understanding the impediments to the growth of SMEs in developing nations require an indebt understanding of some behavioural factors. The study was limited to SMEs in Lagos, Nigeria.
<bold>Original/value/contribution</bold> – The study recommends the need for managers of SMEs to monitor these three behavioural outcomes in other to ensure the sustainability of their businesses. This would in the long run, improve an employment, and reduce poverty. It also provides statistical norms for researchers.
</abstract>

Aim/purpose – This study aims at investigating the incidence of procedural justice, job satisfaction, and organisational citizenship behaviour (OCB) of employees within small and medium scale enterprises (SMEs) in Nigeria. The main thrust of the study is to provide justification for the possible link between these behavioural factors with a view to establishing their roles in fostering SMEs.
Design/methodology/approach – A cross-sectional survey design was employed to elicit information from 1420 employees randomly selected from 71 surveyed companies. The responses from the questionnaire were analysed employing correlation and hierarchical regression analysis.
Findings – The result showed a significant relationship between procedural justice, job satisfaction, and OCB after controlling for age and gender. The study, therefore, concludes that procedural justice, job satisfaction and citizenship behaviour of SMEs employees are imperative for the success and ultimate survival of SMEs.
Research implications/limitations – Understanding the impediments to the growth of SMEs in developing nations require an indebt understanding of some behavioural factors. The study was limited to SMEs in Lagos, Nigeria.
Original/value/contribution – The study recommends the need for managers of SMEs to monitor these three behavioural outcomes in other to ensure the sustainability of their businesses. This would in the long run, improve an employment, and reduce poverty. It also provides statistical norms for researchers.

Procedural justice, job satisfaction and organisational citizenship behaviour within small and medium scale enterprises in Nigeria

Department of Business Administration and Management

Department of Business Administration, Faculty of Management Sciences

Journal of Economics and Management

This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.

Aim/purpose – This study aims at investigating the incidence of procedural justice, job satisfaction, and organisational citizenship behaviour (OCB) of...

Procedural justice, job satisfaction and organisational citizenship behaviour within small and medium scale enterprises in Nigeria

Publié en ligne: 23 juil. 2021

Pages: 5 - 25

Reçu: 12 avr. 2019

Accepté: 21 oct. 2019

DOI: https://doi.org/10.22367/jem.2019.38.01

Mots clés
procedural justice, job satisfaction, organisational citizenship behaviour (OCB), small and medium scale enterprises

© 2019 Moruf Akanni Adebakin et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.

Procedural justice, job satisfaction and organisational citizenship behaviour within small and medium scale enterprises in Nigeria

Publié en ligne: 23 juil. 2021

Pages: 5 - 25

Reçu: 12 avr. 2019

Accepté: 21 oct. 2019

DOI: https://doi.org/10.22367/jem.2019.38.01

Mots clésprocedural justice, job satisfaction, organisational citizenship behaviour (OCB), small and medium scale enterprises

© 2019 Moruf Akanni Adebakin et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.

Mots clés
procedural justice, job satisfaction, organisational citizenship behaviour (OCB), small and medium scale enterprises