Nurse-led telephone review service for mild inherited bleeding disorders improves attendance rates, frees hospital resources and is highly rated by patients Article Category: Clinical Practice Publié en ligne: 18 oct. 2018 Pages: 66 - 75 © 2018 Sharon Alavian, Wendy Hutchinson, Abigail Morris, Heather Williams, Debra Pollard, published by Sciendo This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Nurse-led telephone clinics could provide a viable alternative to traditional hospital-based appointments for annual reviews of patients with mild inherited bleeding disorders© Shutterstock Figure 1 Inclusion and exclusion criteria for review via telephone clinic Figure 2 Questions asked in the NLAHN telephone review service evaluation. Unless indicated, the questions used a five-point Likert scale, with 5 as the greatest level of satisfaction and 1 the least Figure 3 Patient responses to questions 2 to 9 of the NLAHN telephone review evaluation, using a five-point Likert scale, where 5 denotes the highest level of satisfaction and 1 denotes the lowest level of satisfaction