Predicting Customer Churn and Retention Rates in Nigeria’s Mobile Telecommunication Industry Using Markov Chain Modelling
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22 déc. 2015
À propos de cet article
Publié en ligne: 22 déc. 2015
Pages: 67 - 80
DOI: https://doi.org/10.1515/auseb-2015-0004
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© 2015 Sulaimon Olanrewaju Adebiyi et al., published by De Gruyter Open
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
Adebiyi, Sulaimon Olanrewaju
Oyatoye, Emmanuel Olateju
Mojekwu, Joseph Nnamdi