Predicting Customer Churn and Retention Rates in Nigeria’s Mobile Telecommunication Industry Using Markov Chain Modelling
Publié en ligne: 22 déc. 2015
Pages: 67 - 80
© 2015 Sulaimon Olanrewaju Adebiyi et al., published by De Gruyter Open
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.