[
Austin, R. (Ed.). (2016). Researching Primary Education. London: Sage.
]Search in Google Scholar
[
Bolton, S.C., & Boyd, C. (2003). Trolley Dolly or Skilled Emotion Manager? Moving onfrom Hochschild’s Managed Heart. Work, Employment & Society, 17(2), 289–308.
]Search in Google Scholar
[
Cohen, L. Manion, L., & Morrison, K. (2011). Research Methods in Education (7th ed.). Oxon: Routledge.
]Search in Google Scholar
[
Constanti, P., & Gibbs, P. (2004). Higher Education Teachers and Emotional Labour. International Journal of Educational Management, 8(4), 243–249.
]Search in Google Scholar
[
Crawford, M. (2014). Developing as an Educational Leader and Manager. London: Sage.
]Search in Google Scholar
[
Cupchik, G. (2001). Constructivist realism: An ontology that encompasses positivist and constructivist approaches to the social sciences. Forum: Qualitative Social Research, 2(1). Retrieved from: https://search-proquest-com.idpproxy.reading.ac.uk/docview/867758595?accountid=13460
]Search in Google Scholar
[
Denscombe, M. (2003). The Good Research Guide: for small-scale social research projects (2nd ed.). Berkshire: Open University Press.
]Search in Google Scholar
[
Duncan, D. (2014). Valuing professional, managerial and administrative staff in HE. Perspectives: Policy and Practice in Higher Education, 18(2), 38–42.
]Search in Google Scholar
[
Goleman, D. (1998). What makes a leader? Harvard Business Review, 82–91.
]Search in Google Scholar
[
Gkorezis, G., Bellou, V., & Skemperis, N. (2015). Non-verbal communication and relational identification with the supervisor: Evidence from two countries. Management Decision, 53(5), 1005–1022.
]Search in Google Scholar
[
Hochschild, A. (2012). The Managed Heart (Electronic Edition): Commercialisation of Human Feeling. Berkley: The University of California Press.
]Search in Google Scholar
[
Iszatt-White, M. (2009) Leadership as emotional Labour: The Effortful Accomplishment of valuing practices. Leadership, 5(4), 447–467
]Search in Google Scholar
[
Karimi, L., Leggat, S.G., Donohue, L., Farrell, G., & Couper, G.E. (2014). Emotional rescue: the role of emotional intelligence and emotional labour on well-being and job-stress among community nurses. Journal of Advanced Nursing, 70(1), 176–186.
]Search in Google Scholar
[
Kempster, S. (2006). Leadership Learning through lived experience: A process of apprenticeship. Journal of Management and Organisation, 12(1), 4–22.
]Search in Google Scholar
[
Maxwell, A., & Riley, P. (2017). Emotional demands, emotional labour and occupational outcomes in school principals: Modelling the relationships. Educational Management Administration & Leadership, 45(3), 484–502.
]Search in Google Scholar
[
Northouse, P. (2016). Leadership: Theory and Practice (7th ed.). London: Sage.
]Search in Google Scholar
[
Parkinson, B. (1991). Emotional stylists: Strategies of expressive management among trainee hairdressers. Cognition and Emotion, 5, 419–434.
]Search in Google Scholar
[
Phillips, A., & Phillips, C. (2016). Behavioral Styles of Path-Goal Theory: An Exercise for Developing Leadership Skills. Management Teaching Review, 1(3) 148–154.
]Search in Google Scholar
[
Pugliesi, K. (1999). The Consequences of Emotional Labor: Effects on Work Stress, Job Satisfaction, and Well-Being. Motivation and Emotion, 23(2), 125–154.
]Search in Google Scholar
[
Rogers, K., & Ashforth, B. (2017). Respect in Organizations: Feeling Valued as “We” and “Me”. Journal of Management, 43(5), 1578–1608.
]Search in Google Scholar
[
Stumpf, S., Tymon, W., Favorito, N., & Smith, R. (2013). Employees and change initiatives: Intrinsic rewards and feeling valued. Journal of Business Strategy, 34(2), 21–29.
]Search in Google Scholar
[
Tashakkori, A., & Teddlie, C. (2003). Issues and dilemmas in teaching research methods in social and behavioural sciences: US perspective. International Journal of Social Research Methodology, 6(1), 61–77.
]Search in Google Scholar
[
Thomas, G. (2017). How to do your Research Project: A guide for students. London: Sage.
]Search in Google Scholar
[
White, M., & Mackenzie-Davey, K. (2003). Feeling valued at work? A qualitative study of corporate training consultants. Career Development International, 8(5), 228–234.
]Search in Google Scholar
[
White, P. (2015). Authentic appreciation creates a winning workforce: Focus on the individual and watch the transformation take place. Human Resource Management International Digest, 23(1), 25–27.
]Search in Google Scholar
[
White, P. (2016). Appreciation at Work training and the Motivating by Appreciation Inventory: Development and validity. Strategic HR Review, 15(1), 20–24.
]Search in Google Scholar