<abstract xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"><p>After the fall of the Berlin wall, the public administrations in Central and Eastern European countries have had to adapt to an enormous number of changes in a relatively short time. Their civil servants are still facing a constantly changing regulatory framework which needs implementation and enforcement, as well as new demands from the growing private sector and the citizens. These challenges can only be met if the civil servants are highly qualified and constantly updating their qualifications. A sound system of in-service training is therefore crucial to keep the public servants on equal footing with the rapidly changing environment. The research presented in this paper analyzed the practices of training evaluation as an information feedback in a branch of Slovene state administration. We analyzed the attitudes of employees towards evaluation with the assumption that there probably are notable differences between the attitudes of public servants depending on their demographic qualities. The results of the research, that 414 public servants have participated in, show that the position in the hierarchy has the strongest influence on their attitude towards evaluation. Empirical data also show that most of the employees are willing to participate in a continuous and objective training evaluation, but the leading public servants are less involved in the evaluation than expected.</p></abstract>

After the fall of the Berlin wall, the public administrations in Central and Eastern European countries have had to adapt to an enormous number of changes in a relatively short time. Their civil servants are still facing a constantly changing regulatory framework which needs implementation and enforcement, as well as new demands from the growing private sector and the citizens. These challenges can only be met if the civil servants are highly qualified and constantly updating their qualifications. A sound system of in-service training is therefore crucial to keep the public servants on equal footing with the rapidly changing environment. The research presented in this paper analyzed the practices of training evaluation as an information feedback in a branch of Slovene state administration. We analyzed the attitudes of employees towards evaluation with the assumption that there probably are notable differences between the attitudes of public servants depending on their demographic qualities. The results of the research, that 414 public servants have participated in, show that the position in the hierarchy has the strongest influence on their attitude towards evaluation. Empirical data also show that most of the employees are willing to participate in a continuous and objective training evaluation, but the leading public servants are less involved in the evaluation than expected.

Enhancing the Effectiveness of Training through Information Feedback - The Case of Slovenia's Public Administration

Faculty of Applied Social Studies in Nova Gorica, Kidričeva 9, 5000 Nova Gorica, Slovenia

Ministry of Public Administration of the Republic of Slovenia, Tržaška 21, 1000 Ljubljana, Slovenia

Faculty of Organizational Sciences, University of Maribor, Kidričeva cesta 55a, 4000 Kranj, Slovenia

Faculty of Economics and Business, University of Maribor, Razlagova 20, 2000 Maribor, Slovenia

Organizacija

After the fall of the Berlin wall, the public administrations in Central and Eastern European countries have had to adapt to an enormous number of changes in a...

Enhancing the Effectiveness of Training through Information Feedback - The Case of Slovenia's Public Administration

Published Online: Dec 04, 2009

Page range: 211 - 221

DOI: https://doi.org/10.2478/v10051-009-0018-x

Keywords
civil servants, evaluation processes, information feedback, goal oriented systems, public administration, training, training effectiveness

This content is open access.

Enhancing the Effectiveness of Training through Information Feedback - The Case of Slovenia's Public Administration

Published Online: Dec 04, 2009

Page range: 211 - 221

DOI: https://doi.org/10.2478/v10051-009-0018-x

Keywordscivil servants, evaluation processes, information feedback, goal oriented systems, public administration, training, training effectiveness

This content is open access.

Keywords
civil servants, evaluation processes, information feedback, goal oriented systems, public administration, training, training effectiveness