Rethinking Digital Customer Complaints’ Problem Solving: The Synchronous Model
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Jul 03, 2024
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Published Online: Jul 03, 2024
Page range: 2901 - 2913
DOI: https://doi.org/10.2478/picbe-2024-0241
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© 2024 Denisa-Roxana Sima et al., published by Sciendo
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Sima, Denisa-Roxana
Politehnica University Timișoara, Faculty of Management in Production and Transportation TimișoaraRomania
Potra, Sabina
Politehnica University Timișoara, Faculty of Management in Production and Transportation TimișoaraRomania
Pugna, Adrian
Politehnica University Timișoara, Faculty of Management in Production and Transportation TimișoaraRomania
Chincea, Rebecca
Politehnica University Timișoara, Faculty of Management in Production and Transportation TimișoaraRomania