Filling Knowledge Gaps: Communication Characteristics in Traditional Versus Virtual Teams

Before the Covid-19 pandemic, the body of literature about the transition from the traditional teams to the virtual ones was not very well outlined and spread. However, in the present, the efforts to understand virtual teams and their effectiveness are growing faster and faster. Thus, this paper aims at underlining the main differences between the communication among co-workers within traditional and virtual teams, the differences in terms of communication and job satisfaction when it comes to both traditional and virtual teams and whether there is a positive correlation between communication among co-workers and job satisfaction in traditional teams versus virtual teams. A survey with 135 respondents (with different roles and experiences across different industries) was conducted in order to test the hypotheses formulated within the study and to emphasize which of the two types of teams is more effective.