Open Access

Improvement of IT Infrastructure Management by Using Configuration Management and Maturity Models: A Systematic Literature Review and a Critical Analysis

João P. Serrano

João P. Serrano

Instituto Universitário de Lisboa (ISCTE-IUL)Lisbon, Portugal
Search for this author on
Sciendo|Google Scholar
Serrano, João P.
 and 
Rúben F. Pereira

Rúben F. Pereira

Instituto Universitário de Lisboa (ISCTE-IUL)Lisbon, Portugal
Search for this author on
Sciendo|Google Scholar
Pereira, Rúben F.
  
Mar 17, 2020
Improvement of IT Infrastructure Management by Using Configuration Management and Maturity Models: A Systematic Literature Review and a Critical Analysis's Cover Image
About this article
Previous Article
Next Article
Cite
Download Cover
Published Online: Mar 17, 2020
Page range: 3 - 19
Received: Oct 29, 2019
Accepted: Feb 08, 2020
DOI: https://doi.org/10.2478/orga-2020-0001
Keywords
© 2020 João P. Serrano et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
Language:
English
Publication timeframe:
4 times per year
Journal Subjects:
Business and Economics, Business Management, Management, Organization, Corporate Governance
Journal RSS Feed