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NISPAcee Journal of Public Administration and Policy
Volume 14 (2021): Issue 1 (June 2021)
Open Access
The Potential of Design Thinking and Total Quality Management in Creating Public Value
Rauno Vinni
Rauno Vinni
Ragnar Nurkse Department of Innovation and Governance, Tallinn University of Technology
Tallinn, Estonia
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Vinni, Rauno
May 12, 2021
NISPAcee Journal of Public Administration and Policy
Volume 14 (2021): Issue 1 (June 2021)
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Published Online:
May 12, 2021
Page range:
285 - 309
DOI:
https://doi.org/10.2478/nispa-2021-0011
Keywords
Design thinking
,
total quality management
,
public management
,
public value
© 2021 Rauno Vinni, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
