1. bookVolume 11 (2020): Issue 1 (March 2020)
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19 Sep 2012
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2 times per year
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access type Open Access

The Combined Use of Balanced Scorecard and Data Envelopment Analysis in the Banking Industry

Published Online: 13 Apr 2020
Page range: 4 - 15
Received: 01 Jan 2019
Accepted: 13 Dec 2019
Journal Details
License
Format
Journal
First Published
19 Sep 2012
Publication timeframe
2 times per year
Languages
English

Background: Starting from the limitations of different single-method approaches to measuring the organizational efficiency, the paper is focused on covering both the financial and non-financial factors of this concept by combining two methods, namely the Balanced Scorecard (BSC) and Data Envelopment Analysis (DEA).

Keywords

JEL Classification

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