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Business Systems Research Journal
Volume 11 (2020): Issue 1 (March 2020)
Open Access
The Combined Use of Balanced Scorecard and Data Envelopment Analysis in the Banking Industry
Aleksandra Bošković
Aleksandra Bošković
Faculty of Economics, University of Kragujevac
Serbia
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Bošković, Aleksandra
and
Ana Krstić
Ana Krstić
Faculty of Economics, University of Kragujevac
Serbia
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Krstić, Ana
Apr 13, 2020
Business Systems Research Journal
Volume 11 (2020): Issue 1 (March 2020)
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Published Online:
Apr 13, 2020
Page range:
4 - 15
Received:
Jan 01, 2019
Accepted:
Dec 13, 2019
DOI:
https://doi.org/10.2478/bsrj-2020-0001
Keywords
Balanced Scorecard
,
Data Envelopment Analysis
,
organizational efficiency
,
combined methods
,
decision support systems
© 2020 Aleksandra Bošković et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
