Otwarty dostęp

Change Management as a Critical Success Factor in e-Government Implementation


Zacytuj

Abuali, A., Alawneh, A., & Mohammad, H. (2010). Factors and Rules Effecting in E-Government. European Journal of Scientific Research, 39(2), 169-175.Search in Google Scholar

Al-kaabi, R., & Hattab, E. (2009). E-Government Success Factors: A Survey. Proceedings of The 9th European Conference on e-Government, (pp. 39-44>). University of Westminster, London.Search in Google Scholar

Apostolou, D., Mentzas, G., Stojanovic, L., Thoenssen, B., & Pariente Lobo, T. (2011). A collaborative decision framework for managing changes in e-Government services. Government Information Quarterly, 28, 101-116.10.1016/j.giq.2010.03.007Search in Google Scholar

Appelbaum, S. (1997). Socio-technical systems theory: an intervention strategy for organizational development. Management Decision, 35(6), 452-463.10.1108/00251749710173823Search in Google Scholar

Bannister, F., & Connolly, R. (2011). Trust and transformational government: A proposed framework for research. Government Information Quarterly, Article in Press.10.1016/j.giq.2010.06.010Search in Google Scholar

Beatlle, A. W. (2009). Proceedings of the WebSci'09: Society On-Line. Is web-based interaction reshaping the organizational dynamisc of public administration?: A comparativeempirical study on eGovernment.Search in Google Scholar

Bekkers, V. (2003). E-government and the emergence of virtual organizations in the public sector. Information Polity, 8(3/4), 89-102.Search in Google Scholar

Bellamy, C., & Taylor, J. (1998). Governing in the Information Age. Buckingham: Open University Press.Search in Google Scholar

Bosilj-Vukšić, V. (2011). Change Management as a Critical Success Factor (CFS) of Business Process Management (BPM) Projects. Presentation on Doctoral Seminar in Information Management, FELU, Ljubljana.Search in Google Scholar

Bostrom, R., & Heinen, J. (1977). MIS Problems and Failures: A Socio-Technical Perspective. MIS Quarterly, 1(3), 17-32.10.2307/248710Search in Google Scholar

Danziger, J. N., Kraemer, K. L., Dunkle, D. E., & King, J. L. (1993). Enhancing the Quality of Computing Service: Technology, Structure, and People. Public Administration Review, 53(2), 161-169.10.2307/976709Search in Google Scholar

Dias de Lima, J. (2009). Managing Change: Winning Hearts and Minds. Harvard Business Publishing.Search in Google Scholar

Elnaghi, M., Alshawi, S., & Missi, F. (2007). A Leadership Model for e-Government Transformation. Proceedings of European and Mediterranean Conference on Information Systems 2007, 1-12.Search in Google Scholar

European Commission. (2003) - COM, 2003: The role of eGovernment for Europe's future, 567 final. European Commision.Search in Google Scholar

Fountain, J. (2001). Building the virtual state. Information technology and institutional change. Washington D. C.Search in Google Scholar

GAO-01-959T Electronic Government. (2001). ELECTRONIC GOVERNMENT-Challenges Must Be Addressed With Effective Leadership and Management. United States General Accounting Office.Search in Google Scholar

Griffin, D., Foster, A., & Halpin, E. (2004). Joined-up E-government: an exploratory study of UK local government progress. Journal of Information Science and Technology, 58-83.Search in Google Scholar

Groznik, A., & Trkman, P. (2009). Upstream supply chain management in e-government: The case of Slovenia. Government Information Quarterly, 459-467.10.1016/j.giq.2008.12.017Search in Google Scholar

Heeks, R. (2003). E-government for development: Success and failure rates of e-government in developing/transitional countries: Overview.Search in Google Scholar

Heeks, R. (2000). Reinventing Government in the Information Age. Roultedge Press, London.Search in Google Scholar

Hiatt, J. (2010). ČThe definition and history of change management«.Search in Google Scholar

Ho, A. T.-K. (2002). Reinventing Local Governments and the E-Government Initiative. Public Administration Review, 62(4), 434-444.10.1111/0033-3352.00197Search in Google Scholar

Indihar Štemberger, M., & Jaklič, J. (2007). Towards E-government by business process change - A methodology for public sector. International Journal of Information Management, 221-232.10.1016/j.ijinfomgt.2007.02.006Search in Google Scholar

Jansen, A. (2005). Assessing E-government progress - why and what. NOKOBIT 2005. ISBN 82-8033-026-7. University of Oslo, Norway : Tessem, B.; Iden, J.; Cristensen, G. (eds).Search in Google Scholar

Joyce, P. (2002). E-government, strategic change and organisational capacity. V E. M. Milner, Delivering the Vision. Public services for the information society and the knowledge economy. (pp. 156-171). London: Routledge.Search in Google Scholar

Keen, G. (1981). Information Systems and Organizational Change. Communications of the ACM, 24(1), 24-33.10.1145/358527.358543Search in Google Scholar

Kifle, H., & Low Kim Cheng, P. (2009). e-Government Implementation and Leadership - the Brunei Case Study. Electronic Journal of e-Government Volume, 7(3), 271-282.Search in Google Scholar

Kim, H. J., Pan, G., & Pan, S. L. (2007). Managing IT-enabled transformation in the pubic sector: A case study on e-government in South Korea. Government Information Quarterly, 338-352.10.1016/j.giq.2006.09.007Search in Google Scholar

Klievnik, B., & Janssen, M. (2009). Realizing joined-up government - Dynamic capabilities and stage models for transformation. Government Information Quarterly, 275-284.10.1016/j.giq.2008.12.007Search in Google Scholar

Kovačič, A., Jaklič, J., Indihar Štemberger, M., & Groznik, A. (2004). Prenova in informatizacija poslovanja. Ljubljana: Ekonomska fakulteta.Search in Google Scholar

Kunstelj, M., & Vintar, M. (2004). Evaluating the progress of e-government development: A critical analysis. Information Polity, 131-148.Search in Google Scholar

Lam, W. (2005). Barriers to e-government integration. The Journal of Enterprise Information Management, 18(5), 511-530.10.1108/17410390510623981Search in Google Scholar

Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government Information Quarterly, 122-136.10.1016/S0740-624X(01)00066-1Search in Google Scholar

Leitner, C., & Kreuzeder, M. (2005). Organisational Changes, Skills and the Role of Leadership Required by eGovernment. EGOV 2005, LNCS 3591, M. A. Wimmer et al. (Eds.), 210-217.10.1007/11545156_20Search in Google Scholar

Li, F. (2003). Implementing e-government strategy in Scotland: current situations and emerging issues. Journal of Electronic Commerce in Organizations, 1(2), 44-45.10.4018/jeco.2003040104Search in Google Scholar

Li, Z. (2009). How E-government affects the organisational structure in Chinese government. AI & Soc, 123-130.10.1007/s00146-007-0167-5Search in Google Scholar

Lucas, H. C., & Baroudi, J. (1994). The Role of Information Technology in Organization Design. Journal of Management Information Systems, 10(4), 9-23.10.1080/07421222.1994.11518018Search in Google Scholar

Maniatopoulos, G. (2005). E-government Movements of Organizationall Change: A Social Shaping Approach. 4th International Critical Management Studies Conference, Judge Institute of Management, Cambridge, UK.Search in Google Scholar

Moon, M. J. (2002). The Evolution of E-Government among Municipalities: Rhetoric or Reality? Public Administration Review, 62 (4), 424-433.10.1111/0033-3352.00196Search in Google Scholar

Ndou, V. (2004). ‘E-government for developing countries: Opportunities and challenges’. The Electronic Journal on Information Systems in Developing Countries, 18, 1-24.10.1002/j.1681-4835.2004.tb00117.xSearch in Google Scholar

O'Donnell, O., Boyle, R., & Timonen, V. (2003). Transformational aspects of E-government in Ireland: Issues to be addressed. Electronic Journal of e-Government, 23-32.Search in Google Scholar

OECD. (2003a). OECD E-Government Flagship Report ČThe E-Government Imperative«. Paris: Public Management Committee, OECD.Search in Google Scholar

OECD. (2003b). Policy Brief, Checklist for eGovernment leaders.Search in Google Scholar

Pollitt, C. (2010). Technological Change: a cenral yet neglected feature of pubilc administration. NISPA10 (Version 30-04-2010). Ljubljana.10.2478/v10110-010-0003-zSearch in Google Scholar

Saboohi, N., & Sushil. (2010). Managing continuity and change: a new approach for strategizing in e-government. Transforming Government: People, Process and Policy, 4(4), 338-364.10.1108/17506161011081327Search in Google Scholar

Sacheva, S. (2009). Change Management for e-Governance. I-Ways Journal of E-Government Policy and Regulation 32, IOS Press, 109-117.10.3233/IWA-2009-0177Search in Google Scholar

Schedler, K., & Schmidt, B. (2004). Managing the e-government organization. International Public Management Review, 1-20.10.1016/S0723-1318(04)13006-5Search in Google Scholar

Scholl, H. (2007). Central research question in e-government, or which trajectory should the study domain takes? Transforming Government: People, Process and Policy, 1(1), 67-88.10.1108/17506160710733715Search in Google Scholar

Scholl, J. (2003). E-government: A Special Case of ICT-enabled Business Process Change. 36th Hawaii International Conference on System Sciences, (pp. 1-12).10.1109/HICSS.2003.1174309Search in Google Scholar

van Veenstra, A., Janssen, M., & Tan, Y.-H. (2010). Towards an Understanding of E-Government Induced Change - Drawing on Organization and Structuration Theories. EGOV 2010, LNCS 6228 (pp. 1-12). Wimmer, M. A.; et al. (eds).10.1007/978-3-642-14799-9_1Search in Google Scholar

Van Wert, J. (2002). Questions about E-Government, Digital Government Workshop at the Kennedy School of Government, Harvard University.Search in Google Scholar

Zarei, B., Ghapanchi, A., & Sattary, B. (2008). Toward national e-government development models for developing countries: A nine-stage model. The International Information & Library Review, 40, 199-207.10.1080/10572317.2008.10762782Search in Google Scholar

eISSN:
1847-9375
ISSN:
1847-8344
Język:
Angielski