Benchmarking and Assessment of Good Practices in Public Transport Information Systems

The development of the Public Transport (PT) services in the last decade is characterized by wide implementation of various information systems and technologies, which cover different transport services, such as traffic planning, traffic network monitoring, management of operation of PT fleets, providing information to the passengers, ticketing payment, etc. The article considers the research part of a large EU-funded project POLITE aimed at public transport sector and increasing the awareness of infomobility services and PT attractiveness through the application of identified Good Practices and Best Practices. The objective of this paper is presentation of the methodology of benchmarking and assessment of Good Practices and choice of the best one on the basis of the multi-criteria comparative analysis. For assessment of Good Practices the AHP (Analytic Hierarchy Process) method is applied.