[Bannister, F., & Connolly, R. (2011). The trouble with transparency: A critical review of openness in e-government. Policy & Internet, 3(1), 1-30.]Search in Google Scholar
[Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27(3), 264-271.]Search in Google Scholar
[Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly, 22(2), 187-216.]Search in Google Scholar
[Heeks, R. (2006). Implementing and managing e-government: An international text. Sage Publications.]Search in Google Scholar
[Moore, M. H. (1995). Creating public value: Strategic management in government. Harvard University Press.]Search in Google Scholar
[Neagoe, I.D.& Deselnicu D.C.(2024). Procedure for Supporting Digitization in Public Institutions, FAIMA Business & Management Journal, 12(4).]Search in Google Scholar
[Neagoe, I.D. & Deselnicu D.C. (2024). Procedure for the Circulation of Documents to Support the Digitalization Process in Public Institutions, ICAMS Proceedings of the 10 th International Conference on Advanced Materials and Systems.]Search in Google Scholar
[Sæbø, Ø., Rose, J., & Skiftenes Flak, L. (2008). The shape of e-participation: Characterizing an emerging research area. Government Information Quarterly, 25(3), 400-428.]Search in Google Scholar
[Tornatzky, L. G., & Fleischer, M. (1990). The processes of technological innovation. Lexington Books.]Search in Google Scholar
[Trandafir, L. (2021). Challenges and opportunities of digital transformation in public administration. Journal of Public Administration and Policy, 14(1), 1-15.]Search in Google Scholar
[Van Dijk, J. A. G. M. (2006). Digital divide research, achievements and shortcomings. Poetics, 34(4-5), 221-235.]Search in Google Scholar