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Impact of quality change management on civil engineering projects in India

Dhruva Choudhary
Dhruva Choudhary
, 
Priyanka Singh
Priyanka Singh
 oraz 
Saurav Dixit
Saurav Dixit
   | 08 sie 2024
Organization, Technology and Management in Construction: an International Journal's Cover Image
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Article Category: Research Paper
Data publikacji: 08 sie 2024
Zakres stron: 150 - 169
Otrzymano: 15 wrz 2023
Przyjęty: 26 cze 2024
DOI: https://doi.org/10.2478/otmcj-2024-0012
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© 2024 Dhruva Choudhary et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.

Fig. 1:

Poor project performance leads towards high costs.
Poor project performance leads towards high costs.

Fig. 2:

Cost versus quality level (Barlow 2009).
Cost versus quality level (Barlow 2009).

Fig. 3:

Overall contribution of all three attributes.
Overall contribution of all three attributes.

Fig. 4:

Variation in factor loading on the basis of project quality management factor.
Variation in factor loading on the basis of project quality management factor.

Fig. 5:

Variation in factor loading on the basis of organisation change management.
Variation in factor loading on the basis of organisation change management.

Fig. 6:

Variation in factor loading on the basis of project site management.
Variation in factor loading on the basis of project site management.

The impact of quality management system on different aspects of construction project performance

Attributes code Total responses Total score RII Variance Range of validity Attribute name
A1 152 637 0.85 0.12 0.78–0.92 Impact of quality on reduction in rework
A3 152 622 0.82 0.15 0.75–0.89 Impact of quality on project performance
A10 152 592 0.78 0.18 0.70–0.86 Impact of quality on cost
A4 152 577 0.76 0.14 0.69–0.83 Impact of quality on safety
A11 152 570 0.75 0.17 0.67–0.83 Role of employee training on quality management and control in construction project
A12 152 563 0.74 0.16 0.66–0.82 Impact of organisational culture on the quality performance of the project
A8 152 539 0.71 0.13 0.64–0.78 Impact of effective quality assurance on the quality performance of the project
A9 152 538 0.71 0.15 0.63–0.79 Quality increase labour productivity
A15 152 532 0.70 0.14 0.62–0.78 Impact of emphasising quality instead of price in the selection of supplier on the quality performance of the construction project
A16 152 524 0.69 0.16 0.61–0.77 Impact of management commitment on the quality performance of the project
A5 152 516 0.68 0.17 0.60–0.76 Impact of continuous improvement in quality management on the performance of the construction project
A13 152 509 0.67 0.15 0.60–0.74 Impact of an effective safety programme on the quality performance of the project
A14 152 509 0.67 0.18 0.59–0.75 Impact of quality on profitability
A2 152 494 0.65 0.14 0.58–0.72 Impact of physical environment of the site on the quality performance of the project
A6 152 478 0.63 0.19 0.54–0.72 Impact of competency of a subcontractor on the project performance
A7 152 471 0.62 0.13 0.55–0.69 Impact of site management and supervision staff on the project performance
A17 152 467 0.62 0.15 0.54–0.70 Competency of project management team

Reliability analysis for the study

Cronbach’s alpha value No. of attributes No. of samples
0.816 17 152

Selected attributes for analysis

Attribute codes Attributes selected for the study References
A1 Impact of quality on reduction in rework Doloi et al. (2012) and Arashpour et al. (2014)
A2 Impact of physical environment of the site on the quality performance of project Aziz and Hafez (2013), Banawi and Bilec (2014) and Sezer and Bröchner (2014)
A3 Impact of quality on project performance Ikediashi and Ogwueleka (2016), Carvalho and Rabechini (2017), Dabirian et al. (2017) and Nguyen and Watanabe (2017)
A4 Impact of quality on safety Yuen (2004), Zou et al. (2007), Gatti et al. (2010), Zou et al. (2012) and Pandey et al. (2017)
A5 Impact of continuous improvement in quality management on the performance of the construction project Howell (1999), Mostafa et al. (2016), Sweis et al. (2016) and Tezel and Aziz (2017)
A6 Impact of competency of a subcontractor on the project performance Iyer and Jha (2005a), Powl and Skitmore (2005), Bardhan et al. (2007) and Olaniran (2015)
A7 Impact of site management and supervision staff on the project performance Aje (2012), Salunkhe and Patil (2014) and Karimi et al. (2017)
A8 Impact of effective quality assurance on quality performance of project Iyer and Jha (2005b), Backes-Gellner and Veen (2009), Vogl and Abdel-Wahab (2015) and Dixit and Saurabh (2019)
A9 Quality increase in labour productivity Kuykendall (2007), Minde (2012), Nasir et al. (2014) and Poirier (2015)
A10 Impact of quality on cost Kannan and Tan (2005), Glavan et al. (2009), Aithal (2015) and York Bigazzi and Rouleau (2017)
A11 Role of employee training on quality management and control in construction project Bertelsen (2004), Doloi et al. (2012) and Mishra et al. (2016)
A12 Impact of organisational culture on the quality performance of the project Nasirzadeh and Nojedehi (2013), Poirier et al. (2015), Pheng et al. (2016) and Nima (2019)
A13 Impact of an effective safety programme on the quality performance of the project Zou et al. (2007), Shan et al. (2011) and Chalker and Loosemore (2016)
A14 Impact of quality on profitability Grau et al. (2009), Oral and Oral (2010) and Chancellor and Lu (2012)
A15 Impact of emphasising quality instead of price in the selection of supplier on the quality performance of the construction project Xue et al. (2008), Aje (2012), El Refai et al. (2015) and Naganathan et al. (2015)
A16 Impact of management commitment on the quality performance of the project Ruddock and Ruddock (2009), Arashpour et al. (2014) and Singh et al. (2018)
A17 Competency of the project management team Abdel-Wahab and Vogl (2011), Ling et al. (2013) and Zhang and Chen (2016)
eISSN:
1847-6228
Język:
Angielski
Częstotliwość wydawania:
Volume Open
Dziedziny czasopisma:
Engineering, Introductions and Overviews, other
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