Zacytuj

Figure 1:

SEs’ most crucial challenge for sustainability. (Source: SocialB Report O2.3, 2020)
SEs’ most crucial challenge for sustainability. (Source: SocialB Report O2.3, 2020)

Figure 2:

SEs’ most preferred training and learning methods. (Source: SocialB Report O2.3, 2020)
SEs’ most preferred training and learning methods. (Source: SocialB Report O2.3, 2020)

Figure 3:

SEs’ most crucial challenges for training participation. (Source: SocialB Report O2.3, 2020)
SEs’ most crucial challenges for training participation. (Source: SocialB Report O2.3, 2020)

Figure 4:

SocialB’s pedagogical approaches.
SocialB’s pedagogical approaches.

SEs’ growth challenges.

Growth challenges SEs SEs’ advisors SEs’ partners
Not enough expertise on how to grow the business 3 2 2
Not enough personnel with the requisite skills and experience 2 3 3
Not enough money for investment in growth 1 1 1
Not enough demand for services/products 4 4 4
Not enough active commitment from board members 5 5 5

A summary of the respondents’ origin.

Country SEs SEs’ advisors SEs’ partners
Greece 25 5 5
Ireland 25 5 4
Italy 25 5 4
Slovenia 19 5 7
Total 94 20 20

An overview of SocialB’s Modules and Learning Units.

Modules Learning Units
1. Introduction to SE Unit 1 – History and evolution of SE in EuropeUnit 2 – Reshape business value chain into social value chainUnit 3 – Introduction to Social InnovationUnit 4 – Public/Private partnerships in the field of SE
2. Project Design and Management Unit 5 – EU projects – EU opportunities for the development and funding of SEsUnit 6 – Procurements processes, funding applications and proposals writingUnit 7 – Project ManagementUnit 8 – Soft Skills
3. Human resources Unit 9 – The role of human resource managementUnit 10 – Recruitment and selection of employees and volunteersUnit 11 – Managing employee performanceUnit 12 – Leadership and communication for maximum impact
4. Social impact assessment Unit 13 – Introduction to Social Impact AssessmentUnit 14 – Methodology and tools to assess social impactUnit 15 – Data analysis and visualizationUnit 16 – The importance of communicating social impact to key stakeholders
5. Financial and Sustainability for SE Unit 17 – Strategic planning and the life cycle of SEsUnit 18 – How to build a business planUnit 19 – Financial planning and cash flow constraintsUnit 20 – Credit access and opportunities for SEs: Social Finance and Social Impact Finance
6. Growth Strategies, Marketing and Fundraising for SE Unit 21 – Growth strategies and long-term profitability of SE projectsUnit 22 – Market evaluation and competitiveness assessmentUnit 23 – Fundraising and diverse fundings for SEUnit 24 – Marketing, Sales and Networking skills

SEs’ growth areas.

SEs’ growth areas
Employing more paid staff
Generating more income through securing grants/government funding
Expanding new products and services to the existing customer base
Growth of geographic spread of the organisation’s services/goods
Generating more income through the trading of goods/services
Including new target groups and widening our customer base
Using resources innovatively to expand services/product range
Franchising strategy and/or operational partnerships

The operational aspects of SEs’ management function.

Operational aspects of SEs’ management function
Insufficient paid staff resources & funding to recruit required staff
Meeting/responding to increased demand for services/goods they provide
Unsustainability due to low level of income generated for services/goods we provide
Lack of marketing expertise, to connect with customers/target group
Over-reliance on statutory funding (grants, state funding programmes, etc.)
Availability of appropriate, accessible training for staff
Lack of skills and experience within the organisation to develop and expand services and income
Lack of opportunities for networking with critical stakeholders and other SE organisations that share the same social vision
Limited involvement in the development of future direction and planning
Lack of market knowledge and competitiveness
Quality management procedures
Speed of decision-making
Over-reliance on volunteers

Training and learning methods/Barriers to training participation.

Training and learning methods
In-class Training (face-to-face)
Work-based Learning
Online Training – own time
Online Training – class
Blended learning
Seminars – guest SEs
Shadowing SE staff
One-to-one Mentoring & Homework
Barriers to training participation
Lack of accessible/available training courses on relevant subjects
Lack of basic skills, training and knowledge in relevant subjects
Lack of staff capacity
Unavailability of funding to pay for further training
Lack of available time
Lack of learning culture

A priority list of skills and expertise needs for SEs.

Skills and expertise needs Priority 1 Skills Needs Priority 2 Skills Needs Priority 3 Skills Needs
Expertise in how to maintain sustainability and growth
Financial planning and management, including risk management, internal auditing, etc.
Communication, sales & marketing skills
Soft skills, e.g. interpersonal skills, listening, etc.
Developing and motivating staff
Fundraising and funding from different resources
Business & Strategic Planning
Project Management skills
Procurement and how to win contracts
Skills to monitor & assess Social Impact
IT and online communications technology (ICT)
Governance and leadership for SEs
Networking with stakeholders, collaborative partnerships, and alliances
Gaining and sustaining community buy-in and market acceptance
Managing multiple bottom lines

The phases of the study.

Phases Goals
Phase 1 (desk research: existing data collection) Compile data about the respondents’ organisations, board structure, operational structure, and training needs
Phase 2 (qualitative: semi-structured interviews) Identify key challenges in the SE field of management, growth and sustainability
Phase 3 (quantitative: quastionnaire) Identify appropriate learning and training needs and associated access pathways for SEs relating to management, growth and sustainability issues

Skill areas.

Skill areas
Expertise in how to maintain sustainability and growth
Financial planning and management, including risk management, internal auditing, etc.
Communication, sales & marketing skills
Soft skills, e.g. interpersonal skills, listening, etc.
Developing and motivating staff
Fundraising and funding from different resources
Business & Strategic Planning
Project Management skills
Procurement and how to win contracts
Skills to monitor & assess Social Impact
IT and online communications technology (ICT)
Governance and leadership for social enterprises
Networking with stakeholders, collaborative partnerships, and alliances
Gaining and sustaining community buy-in and market acceptance
Managing multiple bottom lines

A summary of the survey’s key topics

Survey’s key issues
1. Challenges in SEs’ Management Function
2. Perceptions in SEs’ Sustainability
3. Perceptions in SEs’ Growth
4. Perceptions in SEs’ Skills and Expertise Areas
5. SEs’ Training Preferences and Challenges

Aggregate ranking of growth areas amongst the three cohorts.

Growth areas SEs SEs’ advisors SEs’ partners
Employing more paid staff 6 3 4
Generating more income through securing grants/government funding 3 1 1
Expanding new products and services to the existing customer base 1 2 3
Growth of geographic spread of the organisation’s services/goods 5 5 7
Generating more income through the trading of goods/ services 2 4 2
Including new target groups and widening our customer base 4 6 5
Using resources innovatively to expand services/ product range 7 7 6
Franchising strategy and/or operational partnerships 8 8 8

SEs’ sustainability: definitions and challenges.

SEs’ sustainability
Definitions (SEs are sustainable when they […])
Can be financially viable and serve their social objectives
Make a profit, or break even, at a minimum, without support from external funding and grants
Retain ongoing support from the community for their mission
Do no harm to the environment
Challenges
Not enough strategic expertise on how to become sustainable
Not enough personnel with the right skills
Not enough demand for our services/products
The costs of running our organisation are too high
Over-reliance on statutory funding - grants, state funding programmes, etc.
Other

Challenges’ priority for SEs’ management function per cohort.

Challenges for SEs’ Management Function Priority
SEs SEs’ advisors & partners*
Insufficient paid staff resources & funding to recruit required staff 1 1
Meeting/responding to increased demand for services/ goods they provide 2 6
Unsustainability due to low level of income generated for services/goods they provide 3 4
Lack of marketing expertise to connect with customers/target group 4 5
Over-reliance on statutory funding (grants, state funding programmes, etc.) 5 8
Availability of appropriate, accessible training for staff 6 10
Lack of skills and experience within the organisation to develop and expand services and income 7 2
Lack of opportunities for networking with critical stakeholders and other SE organisations that share the same social vision 8 9
Limited involvement in the development of future direction and planning 9 3
Lack of market knowledge and competitiveness 10 7