How a Perceived Utilisation of IT-enabled Information shapes Customer Satisfaction in B2B arkets

Data publikacji: 25 kwi 2024

Zakres stron: 81 - 101

Otrzymano: 15 lis 2023

Przyjęty: 30 gru 2023

DOI: https://doi.org/10.2478/bsrj-2023-0013

Słowa kluczowe

customer satisfaction, information technology, information utilisation, B2B, service quality, price

© 2023 Andreja Habjan, published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.