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Assesing Company Financial Health using an Integrated BSC-DEA Framework with a Focus on Process Digitization

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31 mar 2025

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The integration of the Balanced Scorecard and Data Envelopment Analysis offers a powerful method for evaluating a company's financial health in a multi-dimensional manner, with a strong emphasis on digitization. By combining strategic performance metrics from BSC with the efficiency-focused analysis of DEA, organizations can gain deeper insights into both financial and operational aspects of their business. Digitization plays a crucial role in this approach by automating data collection, enabling real-time monitoring, and improving the accuracy of performance assessments. This digital transformation not only enhances decision-making but also allows for scalable and flexible implementations across various departments. Ultimately, the integrated BSC-DEA approach, supported by digital tools, helps companies optimize their resources, align with strategic goals, and ensure long-term financial sustainability. This research paper also explores the process, mathematical formulation and benefits of using this integrated approach to evaluate company financial health.