Otwarty dostęp

The Implementation of Goffee and Jones’s Types of Organizational Culture in a Greek State-Owned Organization that Introduced New Technologies


Zacytuj

[1] Abdi, H., 2003. Factor Rotations in Factor Analyses. In: Lewis-Beck, M., Bryman, A. and Futig, T., eds. Encyclopedia of Social Sciences Research Methods. Thousand Oaks (CA): Sage.Search in Google Scholar

[2] Ali, M., Brooks, L. and Alshawi, S., 2008. Cultural dimensions and CRM systems: a structurational analysis. International Journal of Value Chain Management, 2(1), pp.130-147.10.1504/IJVCM.2008.016118Search in Google Scholar

[3] Alvesson, M., 2002. Understanding Organizational Culture. London: Sage Publications.10.4135/9781446280072Search in Google Scholar

[4] Bartholomew, D., Knotts, M. and Moustaki, I, 2011. Latent variable models and factor analysis: A unified approach. 3rd edn, West Sussex, UK: John Wiley & Sons.10.1002/9781119970583Search in Google Scholar

[5] Bate, P., 1994. Strategies for Cultural Change. Oxford: Butterworth Heinemann.10.1016/B978-0-7506-0519-9.50019-8Search in Google Scholar

[6] Blair, L.A., 2000. Strategies for Success - Implementing a Comprehensive School Reform Program. Austin, TX: Southwest Educational Development Laboratory (SEDL).Search in Google Scholar

[7] Brace, I., 2008. Questionnaire Design - How to plan, structure, and write survey material for effective market research, 2nd edn. London: Kogan Page.Search in Google Scholar

[8] Bourantas, D., 2007. I etairiki koultoura os antagonistiko pleonektima (The corporate culture as a competitive advantage). Epistimoniko Marketing, available from http://www.epistimonikomarketing.gr/i-etairiki-koultoura-os-antagonistiko-pleonektima/ [accessed August 2016].Search in Google Scholar

[9] Bradburn, N.M., Sudman, S. and Wansink, B., 2004. Asking Questions - The Definitive Guide to Questionnaire Design - For Market Research, Political Polls, and Social and Health Questionnaires revised edition. San Francisco: Jossey Bass.Search in Google Scholar

[10] Buenger, V., 2000. The Character of the Corporation: How Your Company’s Culture Can Make or Break your Business. Personnel Psychology, 53(1), pp.250-252.Search in Google Scholar

[11] Cagliardi, G., 1994. Client/Server Computing, Killing the Mainframe Dinosaur and Slashing Runaway MIS Costs. Englewood Cliffs, NJ: PTR Prentice Hall.Search in Google Scholar

[12] Cameron, K.S. and Quinn, R.E., 1999. Diagnosing and changing organizational culture. Reading: Addison-Wesley.Search in Google Scholar

[13] Carnall, C.A., 2007. Managing Change in Organizations, 5th edn, Harlow, UK: Prentice Hall International.Search in Google Scholar

[14] Cattell, R.B., 1966. The scree test for the number of factors. Multivariate Behavioral Research, 1, pp.245-276.10.1207/s15327906mbr0102_1026828106Search in Google Scholar

[15] Chapman, L., 2002. A cultural revolution? - patient partnerships. Primary Health Care, 12(2), pp.14-15.10.7748/phc.12.7.14.s11Search in Google Scholar

[16] Cohen, L., Manion, L. and Morrison, K., 2000. Research Methods in Education, 5th edn., London and New York: Routledge.Search in Google Scholar

[17] Cortina, J.M., 1993. What is coefficient alpha? Journal of Applied Psychology, 78(1), pp.98-104.10.1037/0021-9010.78.1.98Search in Google Scholar

[18] De Furia, G.L., 1997. Facilitator's guide to the interpersonal trust surveys. Pfeiffer & Co.Search in Google Scholar

[19] Deal, T. and Kennedy, A., 1982. Corporate Cultures. London: Penguin Books.Search in Google Scholar

[20] Denison, D.R., 1990. Corporate Culture and Organizational Effectiveness, New York: John Wiley & Sons.Search in Google Scholar

[21] Diamantopoulos, A., Reynolds, N. and Schlegelmilch, B., 1994. Pretesting in Questionnaire Design: The Impact of Respondent Characteristics on Error Detection. Journal of the Market Research Society, 36, pp.295-313.10.1177/147078539403600402Search in Google Scholar

[22] Doganis, R., 2001. The airline business in the 21st century, London: Routledge.Search in Google Scholar

[23] Easterby-Smith, M., Thorpe, R. and Lowe, A., 1991. Management Research - An Introduction. London: Sage Publications.Search in Google Scholar

[24] Ertel, S., 2013. Factor Analysis Healing an Ailing Model, Gottingen. Sweden: Universitatsverlag Gottingen.10.17875/gup2013-466Search in Google Scholar

[25] First Status Report on the Olympic Airways Restructuring Programme, 1996. Athens, Greece: McKinsey & Company.Search in Google Scholar

[26] Fragoudaki, A., 1991. Proposing a methodology for evaluating operational performance of smaller national airlines: The case of Olympic Airways. PhD thesis, The Polytechnic of Central London, UK.Search in Google Scholar

[27] Goffee, R. and Jones, G., 1996. What holds the modern company together? Harvard Business Review, 74(6), pp.133-148.Search in Google Scholar

[28] Goffee, R. and Jones, G., 2003. The character of a corporation - How your company’s culture can make or break your business, 2nd edn., New York: Profile Books Ltd.Search in Google Scholar

[29] Goffee, R. and Jones, G., 2009. What holds the modern company together? Boston: Harvard Business School Press.Search in Google Scholar

[30] Greenberg, J. and Baron, R. A., 2008. Behavior in Organizations, 9th edn, Upper Saddle River, NJ: Pearson/Prentice Hall.Search in Google Scholar

[31] Handy, C., 1981. Understanding Organizations, 2nd edn., London: Penguin Books.Search in Google Scholar

[32] Hoffman, N. and Klepper, R., 2000. Assimilating New Technologies: The Role of Organizational Culture. Information Systems Management, 17(3), pp.36-42.10.1201/1078/43192.17.3.20000601/31239.6Search in Google Scholar

[33] Hofstede, G., 1983. Dimensions of national cultures in fifty cultures and three regions. In: Goodwin, R., eds. Personal Relationships Across Cultures, Routledge, London, pp.22-36.Search in Google Scholar

[34] Ismail, A, Ain Zainudd, N.F. and Ibrahim, Z., 2010. Linking Participative and Consultative Leadership Styles to Organizational Commitment as an Antecedent of Job Satisfaction. Unitar e-Journal, 6(1), pp.11-26.Search in Google Scholar

[35] Jehn, K.A., 1997. A Qualitative Analysis of Conflict Types and Dimensions in Organizational Groups. Administrative Science Quarterly, 42(3), pp.530-557.10.2307/2393737Search in Google Scholar

[36] Kaiser, H.F., 1970. A second generation little jiffy. Psychometrika, 35, pp.401-415.10.1007/BF02291817Search in Google Scholar

[37] Kalyar, M.N. and Rafi, N., 2013. Organizational Learning Culture: an ingenious device for promoting firm’s innovativeness. The Service Industries Journal, 33(12), pp.1135-1147.10.1080/02642069.2012.716828Search in Google Scholar

[38] Kondalkar, V.G., 2007. Organizational Behaviour. New Delhi, India: New Age International (P) Limited, Publishers.Search in Google Scholar

[39] Konteh, F.H., Mannion, R. and Davies, H.T.O., 2008. Clinical governance managers views on culture and quality improvement. Clinical Governance: an International Journal, 13(3), pp.200-207.10.1108/14777270810892610Search in Google Scholar

[40] Kotter, J., 1996. Leading Change. Boston: Harvard Business School Press.Search in Google Scholar

[41] Kotter, J. and Heskett J.L., 1992. Corporate Culture and Performance, New York: The Free Press.Search in Google Scholar

[42] Leidner, D.E. and Kayworth, T.R., 2008. Introduction: An overview of culture and IS. In: Leidner, D.E. and Kayworth T.R., eds. Global Information for Systems - The Implications of Culture r IS Management. Butterworth- Heinemann, Oxford, UK, pp.1-8.10.4324/9780080942742Search in Google Scholar

[43] Linstead, S., 1997. Resistance and Return: Power, Command and Change Management. Studies in Cultures, Organizations and Societies, 3(1), pp.67-89.10.1080/10245289708523488Search in Google Scholar

[44] Malagas, K.N. 2004. Strategy Development in Olympic Airways in the Air Transport Liberalization Era, Master’s of Philosophy (M.Phil.) thesis. Loughborough University, UK.Search in Google Scholar

[45] Malagas, K., Kourousis, K.I., Baxter, G., Nikitakos, N. and Gritzalis, S., 2013. The Introduction of Innovative Services in a State Owned Airline: A Case Study of a IT Migration Project. Journal of Technology Management and Innovation, 8(2), pp.74-83.10.4067/S0718-27242013000200006Search in Google Scholar

[46] Μalagas, K. and Nikitakos, N., 2008. The impact of e-services in a state-owned airline. Paper presented at the International Forum on Shipping, Ports and Airports (IFSPA), Hong Kong, May 25-28, The Hong Kong Polytechnic University, Hong Kong.Search in Google Scholar

[47] Malagas, K, Nikitakos, N. and Ampartzaki, M., 2009. The Change Process in a State-owned Airline: The Implementation of New Electronic Services. Paper presented at the International Forum on Shipping, Ports and Airports (IFSPA), Hong Kong, May 24-27. The Hong Kong Polytechnic University, Hong Kong: Proceedings of IFSPA 2009, pp.323-334Search in Google Scholar

[48] Marchard, A., Haines, V.Y. and Dextras-Gauthier, J., 2013. Quantitative analysis of organizational culture in occupational health research: a theory-based validation in 30 workplaces of the organizational culture profile instrument. BMC Public Health, 13, p.443.10.1186/1471-2458-13-443365373023642223Search in Google Scholar

[49] Mannion, E., Konteh, F. H. and Davies, H.T., 2009. Assessing organisational culture for quality and safety improvement: a national survey of tools and tool use. Quality Safety Health Care, 18(2), pp.153-156.10.1136/qshc.2007.02407519342532Search in Google Scholar

[50] Miles, M. and Huberman, A.M., 1994. Qualitative Data Analysis, An Expanded Sourcebook, 2nd edn. London: Sage Publications.Search in Google Scholar

[51] Miller, K.I. and Monge, R.R., 1986. Participation, satisfaction, and productivity: A metaanalytic review, Academy of Management Journal, 29(4), pp.727-753.10.2307/255942Search in Google Scholar

[52] Norris, M. and Lecavalier, L., 2009. Evaluating the use of exploratory factor analysis in developmental disability psychological research. Journal of Autism and Developmental Disorders, 40(1), pp.8-20.10.1007/s10803-009-0816-219609833Search in Google Scholar

[53] Nunnally, J. C., 1978. Psychometric Theory (2nd Eds.), New York: McGraw-Hill.Search in Google Scholar

[54] Olympic Airlines, 2006. Request for Proposal, ref.: Com-1/2006, Includes: Invitation to Bidders Terms of Reference & Annex A, Technical Requirements, Appendices A1, A2, A3, A4, 2 January, Olympic Airways Services, Athens, Greece.Search in Google Scholar

[55] Olympic Airways Services, 2008. Drastiriotites tis Etairikis Monadas Pliroforikis (Company Report - Report for the Etairiki Monada Pliroforikis - 20 September), Olympic Airways Services, Athens, Greece.Search in Google Scholar

[56] Oppenheim, A.N., 1992. Questionnaire Design, Interviewing and Attitude Measurement., new edn. London: Pinter Publications.Search in Google Scholar

[57] Ostrom, B.J. and Hanson, R.A., 2009. Understanding and Diagnosing Court Culture. Court Review: The Journal of the American Judges Association, 45(4), pp.104-109.Search in Google Scholar

[58] Parmelli, E., Flodgren, G., Schaafsma, M.E., Baillie, N., Beyer, F.R., and Eccles, M.P., 2011. The effectiveness of strategies to change organisational culture to improve healthcare performance. Implementation Science, 3(6), p.33.10.1186/1748-5908-6-33308082321457579Search in Google Scholar

[59] Pangios, E.G., 1997. Olympic Airways on the Crossroad of Change, Master’s of Business Administration (MBA) thesis, University of Warwick, UK.Search in Google Scholar

[60] Pärna, O. and Tunzelmann, N., 2007. Innovation in the Public Sector: Key Features Influencing the Development and Implementation of Technologically Innovative Public Sector Services in the UK, Denmark, Finland and Estonia. Information Polity, 12( 3), pp.109-125.10.3233/IP-2007-0118Search in Google Scholar

[61] Potamianos, J., 1999. While turning around Olympic Airways, how can disgruntled employees be brought along?, Master’s of Business Administration (MBA) thesis, University of Lancaster, UK.Search in Google Scholar

[62] Quinn R.E., and Rohrbaugh, J., 1981. A Competing Values Approach to Organizational Effectiveness, Public Productivity Review, 2, pp.122-140.10.2307/3380029Search in Google Scholar

[63] Quinn, R.E. and Rohrbaugh, J., 1983. A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis. Management Science (MSc), 29(3), pp.363-377.10.1287/mnsc.29.3.363Search in Google Scholar

[64] Reigle, R., 2001. Measuring organic and mechanistic cultures. Engineering Management Journal, 13(4), pp.3-8.10.1080/10429247.2001.11415132Search in Google Scholar

[65] Rizescu, M., 2011. Organizational Culture Influences on the Organizations’ Functionality. Social-Behavioural Sciences, 1(61), pp.75-82.Search in Google Scholar

[66] Sadri, G. and Lees, B., 2001. Developing corporate culture as a competitive advantage. Journal of Management Development, 20(10), pp.853-859.10.1108/02621710110410851Search in Google Scholar

[67] Schein, E.H., 2004. Organizational Culture and Leadership, 3rd edn., San Francisco: Jossey Bass.Search in Google Scholar

[68] Scott, T., Mannion, R., Davies, H. and Marshall, M., 2003. The quantitative measurement of organizational culture in health care: a review of the available instruments, Health Services Research, 38(3), pp.923-945.10.1111/1475-6773.00154136092312822919Search in Google Scholar

[69] Sonnenfeld, J., 1988. The Hero’s Farewell, New York: Oxford University Press.Search in Google Scholar

[70] Stakes, J.R., 2010. Perceptions of Organisational Culture: A Case Study Set Within the Context of Recent Developments in Higher Education. Master’s of Philosophy (M.Phil.) thesis, The University of Durham, UK.Search in Google Scholar

[71] Sudman, S.R. and Bradburn, N.M., 1982. Asking Questions - The definitive guide to questionnaire design - for market research, political polls, and Social and health questionnaires, revised edition. San Francisco: Jossey-Bass Publishers.Search in Google Scholar

[72] Tan, R. and Sun, H., 2012. Transformations of Organizational Culture in the Public Sector. Cross-Cultural Communication, 8(4), pp.46-52.Search in Google Scholar

[73] Washington, M. and Hacker, M., 2005. Why change fails: Knowledge counts. Leadership & Organization Development Journal, 26(5), pp.400-411.10.1108/01437730510607880Search in Google Scholar