The impact of inspirational leadership on the individual ambidexterity of employee at tourism companies in Ho Chi Minh City, Vietnam: investigating the mediating roles of knowledge sharing

This study explores the relationship between inspirational leadership and individual ambidexterity. This relationship is also tested through the mediating role of knowledge sharing. Analysis results from 250 employees working directly with customers in the tourism sector through the linear structural model SEM shows that inspirational leadership positively affects frontline employees’ ambidexterity. The mediating role of knowledge sharing between relationships of inspirational leadership and individual ambidexterity positively impacts employees’s ambidexterity. The research results also clearly show that knowledge-sharing influences the increase of individual ambidexterity; employees with good knowledge-sharing abilities will help them increase exploitative and exploratory behavior, thereby increasing.