Managing Crisis Communication Via Social Media

Pubblicato online: 18 apr 2021

Pagine: 23 - 32

Ricevuto: 01 mar 2020

Accettato: 01 gen 2021

DOI: https://doi.org/10.2478/ngoe-2021-0003

Parole chiave

public relations, crisis situation, social media, crisis communication, consumer perspective on crisis communication

© 2021 Anja Špoljarić, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.