Task 1 | Task 2 | Task 3 | Task 4 | Task 5 | Task 6 | Task 7 | Task 8 | Task 9 | Avg. | |
---|---|---|---|---|---|---|---|---|---|---|
Avg. time (seconds) | 157.2 | 21.6 | 99.6 | 28.2 | 118.6 | 108.5 | 80.2 | 86.3 | 110.9 | 90.0 |
#. Failures | 1 | 0 | 4 | 0 | 4 | 2 | 4 | 7 | 0 | 2.44 |
Dimension | Rating (five-point Likert scale) | |
---|---|---|
Median | Mean | |
Ease of use | 3 | 3.2 |
Organization of information | 3 | 3.4 |
Labeling | 3 | 3.4 |
Visual appearance | 4 | 3.6 |
Content | 3 | 3.4 |
Error correction | 4 | 3.9 |
Active control | 4 | 3.8 |
Two-way communication | 2 | 1.9 |
Synchronicity | 4 | 4.0 |
Criterion | Question |
---|---|
Ease of use | Was the DL easy to use? Why or why not? |
Organization of information | How do you think about the organization of information on the DL? Why? |
Labeling | Do you think the categories of the DL are clearly labeled? Why or why not? |
Visual appearance | Do you think the DL is visually attractive? Why or why not? |
Content | What do you think about the accuracy of the information on the DL? Why? |
Error correction | Can you recover from mistakes easily? Please give an example. |
Active control | When exploring the site, do you have a lot of control over what you can do? |
Two-way communication | Do you think the DL allows two-way communication between you and the DL? |
Synchronicity | Do you think the DL is fast in responding to your requests? Please give an example. |
Dimension | Groups | Success rate |
---|---|---|
Occupation | Admin clerks | 75.03% |
College students | 83.35% | |
Secondary school teachers | 83.35% | |
Gender | Female | 77.80% |
Age | ||
25–30 | 81.96% | |
Experience with the Internet | ||
6–10 years | 80.97% | |
Interests in cultural heritage | Somewhat uninterested | 81.50% |