Role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting Intention: a research in Istanbul

Pubblicato online: 26 mag 2016

Pagine: 40 - 54

Ricevuto: 20 ott 2014

Accettato: 22 feb 2015

DOI: https://doi.org/10.1515/ejthr-2016-0005

Parole chiave

Tour guide, Customer satisfaction, Customer loyalty, Re-visit intention, Istanbul

© 2016

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.