Role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting Intention: a research in Istanbul

Publié en ligne: 26 mai 2016

Pages: 40 - 54

Reçu: 20 oct. 2014

Accepté: 22 févr. 2015

DOI: https://doi.org/10.1515/ejthr-2016-0005

Mots clés

Tour guide, Customer satisfaction, Customer loyalty, Re-visit intention, Istanbul

© 2016

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.