<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>Consumer purchasing power is one of the key determinants of consumer behavior, among other factors. Acceptance of new brands or product line extensions of existing brands is influenced by perceived value. New products can be added to existing product lines by introducing new products within them, or brands can expand horizontally by entering entirely new categories or product lines. Any vertical expansion, whether to a higher or lower level, comes after a price shift and a product quality achievement relative to its base product. While survey-based research provides valuable insights that support the growth of the Premium brand, building a strong relationship with customers, quickly identifying preferences, personalizing the offer and fostering a climate of trust remain its main sources of value. The purpose of the paper is to show the positive relationship that exists between the vertical growth of the brand and the increase in customer loyalty, as shown by the research conducted on a deliberate sample.</p>
</abstract>

Consumer purchasing power is one of the key determinants of consumer behavior, among other factors. Acceptance of new brands or product line extensions of existing brands is influenced by perceived value. New products can be added to existing product lines by introducing new products within them, or brands can expand horizontally by entering entirely new categories or product lines. Any vertical expansion, whether to a higher or lower level, comes after a price shift and a product quality achievement relative to its base product. While survey-based research provides valuable insights that support the growth of the Premium brand, building a strong relationship with customers, quickly identifying preferences, personalizing the offer and fostering a climate of trust remain its main sources of value. The purpose of the paper is to show the positive relationship that exists between the vertical growth of the brand and the increase in customer loyalty, as shown by the research conducted on a deliberate sample.

Consumer Preferences and Reactions to Brand Expansion

Naše gospodarstvo/Our economy

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

{"article-title":"Consumer Preferences and Reactions to Brand Expansion"}

Consumer purchasing power is one of the key determinants of consumer behavior, among other factors. Acceptance of new brands or product line extensions of...

Consumer Preferences and Reactions to Brand Expansion

Publié en ligne: 03 juil. 2024

Pages: 47 - 62

Reçu: 01 mai 2024

Accepté: 01 juin 2024

DOI: https://doi.org/10.2478/ngoe-2024-0011

Mots clés
Premium brand, Positioning, Vertical expansion of the premium brand, Consumer preferences, Customer response to premium brand vertical extension

© 2024 Dijana Vuković et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Consumer Preferences and Reactions to Brand Expansion

Publié en ligne: 03 juil. 2024

Pages: 47 - 62

Reçu: 01 mai 2024

Accepté: 01 juin 2024

DOI: https://doi.org/10.2478/ngoe-2024-0011

Mots clésPremium brand, Positioning, Vertical expansion of the premium brand, Consumer preferences, Customer response to premium brand vertical extension

© 2024 Dijana Vuković et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Mots clés
Premium brand, Positioning, Vertical expansion of the premium brand, Consumer preferences, Customer response to premium brand vertical extension