„Emotional Intelligence and Communication in Human Resources Management to Avoid Occupational Stress”

This study is part of a larger paper and brings to the fore a topical issue in today’s society, namely the importance of emotional intelligence in interpersonal relationships in an organization, its connection with the ability of individuals to communicate empathetically, directly, concisely in properly manage working time to avoid occupational stress. This article includes: basics about the importance of emotional intelligence in an organization, the causes of organizational stress, and factors that lead to decreased job satisfaction. The article includes the objective, purpose, research hypothesis, conceptual basis and methodology, tools for measuring stress, emotional intelligence and professional communication.