The moderating effect of positive word-of-mouth between service quality and customer loyalty in the hospitality sector: A PLS-SEM approach
, et | 02 août 2022
Publié en ligne: 02 août 2022
Pages: 266 - 285
Reçu: 07 nov. 2021
Accepté: 28 juin 2022
© 2022 Silas Gontur et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.