Perceptions of Service Quality: An Empirical Assessment of Modified SERVQUAL Model among Domestic Airline Carriers in Nigeria
Publié en ligne: 28 déc. 2016
Pages: 5 - 31
© 2016 Rahim A. Ganiyu, published by De Gruyter Open
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.