The Relationship Between Service Quality and Occupants’ Satisfaction: A Mixed-Use Building

Publicado en línea: 10 mar 2023

Páginas: 78 - 87

Recibido: 24 ago 2022

Aceptado: 02 nov 2022

DOI: https://doi.org/10.2478/remav-2023-0008

Palabras clave

mixed-use buildings, service quality, property management, occupant satisfaction, Partial Least Squares Structural Equation Model (PLS-SEM) analysis

© 2023 Fatin Umaira Muhamad et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.